RichCall

RichCall

Aurus
+
+

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About

RichCall helps you sell and support remotely providing your customers with a one-touch live support option. Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools. The typical use cases for RichCall are: Click-to-call, click-to-video and co-browsing for your customers: - click-to-call with co-browsing for customer support - start a co-browsing session on the fly Mobile camera sharing for sales and support: - video sales – an agent shows a product through the shared mobile camera - customer support – a customer shares his mobile camera to show a malfunctioning device Video and collaboration for kiosks: - remote expert help with HD video, scanner and printer - live video-assistance option for your existing self-service and support kiosks

About

TouchDynamic delivers a broad lineup of interactive touchscreen computing and self-service kiosk solutions designed to support point-of-sale and customer engagement applications across retail, restaurants, grocery, convenience, and enterprise environments by combining durable hardware with flexible, OS-agnostic platforms. It includes all-in-one touchscreen terminals, self-checkout, and interactive kiosks with multi-point capacitive touch displays, mobile POS tablets, compact PCs, rugged touch monitors, and peripherals like printers and barcode scanners that together create cohesive digital service points that streamline transactions, reduce wait times, and empower customers and staff with intuitive interaction. The self-service kiosks (such as the Pagoda and Pavilion models) feature responsive multi-touch screens, robust processors, extensive storage options, and flexible mounting configurations for counter, wall, or floor use.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact centers, customer service teams

Audience

Retail, hospitality, grocery, convenience stores, and enterprise teams that need kiosk hardware to power POS systems, self-service kiosks, and customer engagement solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$192 / month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aurus
Founded: 2009
Russian Federation
richcall.io

Company Information

Touch Dynamic
Founded: 2001
United States
www.touchdynamic.com

Alternatives

Alternatives

RemoteHQ

RemoteHQ

Mythical Labs
Elo

Elo

Elo Touch Solutions
YantraPlatform

YantraPlatform

YantraNet

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Paladin POS

Integrations

Paladin POS
Claim RichCall and update features and information
Claim RichCall and update features and information
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Claim Touch Dynamic and update features and information