ZaiLab

ZaiLab

Zailab
+
+

Related Products

  • Axero
    215 Ratings
    Visit Website
  • Setplex
    10 Ratings
    Visit Website
  • Fathom
    7,370 Ratings
    Visit Website
  • Air
    844 Ratings
    Visit Website
  • Process Street
    1,106 Ratings
    Visit Website
  • anny
    113 Ratings
    Visit Website
  • CrankWheel
    186 Ratings
    Visit Website
  • Uniqkey
    181 Ratings
    Visit Website
  • Cloudbrink
    28 Ratings
    Visit Website
  • 3Q
    14 Ratings
    Visit Website

About

Rewatch lets you securely save, manage, and search all your video content so teams collaborate faster and work just gets better. Speak directly to your team, distribute your all-hands, engage your team, and shape your company culture. Every video is automatically transcribed so the content is readable and searchable by your team. It’s never been faster or easier to find and jump directly to what you’re looking for. Our transcripts are powered by a highly accurate AI speech engine that’s been trained on 50,000+ hours of human-transcribed content from wide-ranging topics, industries, and accents. Communication shouldn’t be constrained by a meeting’s time block. Your team can keep the conversation going by posting follow-up questions and @mentioning more people into a larger discussion so every meeting stays small and ends on time. Every video comes with rich analytics that give insights into what your team is watching and the average amount of time they spend on each video.

About

Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely. Real human connection shouldn’t be lost when your organization scales. Give your agents the customer insight that they need to build authentic relationships and provide world-class customer service. With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times. Implement your contact center in less than a week. With a dedicated implementation and training team, you’ll go from demo to hello in no time. Our team of support specialist are dedicated to solving your technical challenges in record time. At Zailab we believe in finding sustainable solutions to customer challenges.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a video content management platform to save, organize, and share videos

Audience

Companies searching for a solution to manage and improve their customer service operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$6 per month
Free Version
Free Trial

Pricing

$1 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rewatch
United States
rewatch.com

Company Information

Zailab
Founded: 2013
Ireland
www.zailab.com

Alternatives

Alternatives

iOiO

iOiO

iOiO.TV
Mediasite

Mediasite

Sonic Foundry

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Features

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Video CMS Features

Editing Tools
Encoding / Transcoding
Live Streaming
Organization / Categorization
Tagging / Metadata
Video Sharing
Video Storage

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Coda
Dropbox
GitHub
Google Cloud Platform
Google Drive
Google Meet
HubSpot CRM
HubSpot Customer Platform
Indent
Nekton.ai
Okta
Salesforce
Salesforce Agentforce Service
Slack
Zoho CRM
Zoom

Integrations

Coda
Dropbox
GitHub
Google Cloud Platform
Google Drive
Google Meet
HubSpot CRM
HubSpot Customer Platform
Indent
Nekton.ai
Okta
Salesforce
Salesforce Agentforce Service
Slack
Zoho CRM
Zoom
Claim Rewatch and update features and information
Claim Rewatch and update features and information
Claim ZaiLab and update features and information
Claim ZaiLab and update features and information