ZaiLabZailab
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Related Products
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About
Rewatch lets you securely save, manage, and search all your video content so teams collaborate faster and work just gets better. Speak directly to your team, distribute your all-hands, engage your team, and shape your company culture. Every video is automatically transcribed so the content is readable and searchable by your team. It’s never been faster or easier to find and jump directly to what you’re looking for. Our transcripts are powered by a highly accurate AI speech engine that’s been trained on 50,000+ hours of human-transcribed content from wide-ranging topics, industries, and accents. Communication shouldn’t be constrained by a meeting’s time block. Your team can keep the conversation going by posting follow-up questions and @mentioning more people into a larger discussion so every meeting stays small and ends on time. Every video comes with rich analytics that give insights into what your team is watching and the average amount of time they spend on each video.
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About
Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely. Real human connection shouldn’t be lost when your organization scales. Give your agents the customer insight that they need to build authentic relationships and provide world-class customer service. With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times. Implement your contact center in less than a week. With a dedicated implementation and training team, you’ll go from demo to hello in no time. Our team of support specialist are dedicated to solving your technical challenges in record time. At Zailab we believe in finding sustainable solutions to customer challenges.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a video content management platform to save, organize, and share videos
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Audience
Companies searching for a solution to manage and improve their customer service operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$6 per month
Free Version
Free Trial
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Pricing
$1 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRewatch
United States
rewatch.com
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Company InformationZailab
Founded: 2013
Ireland
www.zailab.com
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Alternatives |
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Remote Work Features
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Video Features
Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming
Video CMS Features
Editing Tools
Encoding / Transcoding
Live Streaming
Organization / Categorization
Tagging / Metadata
Video Sharing
Video Storage
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Coda
Dropbox
GitHub
Google Cloud Platform
Google Drive
Google Meet
HubSpot CRM
HubSpot Customer Platform
Indent
Nekton.ai
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Integrations
Coda
Dropbox
GitHub
Google Cloud Platform
Google Drive
Google Meet
HubSpot CRM
HubSpot Customer Platform
Indent
Nekton.ai
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