ReviuAI

ReviuAI

Adviciya Solution
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About

ReviuAI is an AI-powered review management platform that helps businesses collect customer feedback, monitor online reviews, and manage responses from one place. It simplifies review collection through WhatsApp, SMS, Email, QR codes, and NFC while providing AI-assisted review responses, real-time analytics, and reputation management tools. ReviuAI helps businesses strengthen customer engagement, maintain their online reputation, and improve local search visibility.

About

SalesCaptain is an AI-powered customer experience management (CXM) platform designed to help local businesses attract, engage, and elevate customers through one unified communication and marketing hub. It centralizes messaging from texts, calls, social media, web chat, and payments into a single dashboard, backed with AI-generated communications and follow-up workflows. Features include automated review collection, intelligently filtering and posting positive feedback, plus business listing optimization, smart campaigns for personalized text and email, multi-channel web chat powered by Buk AI, and built-in phone solutions with AI call reception, whisper coaching, transcription, and call tracking. It also offers a customer manager to consolidate customer data and interactions, referral and feedback tools, competition insights, and SmartPages for SEO visibility.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses of all sizes, especially restaurants, healthcare providers, hotels, retailers, real estate companies, automotive businesses, dental clinics, and salons that want to manage customer reviews and online reputation.

Audience

Local service and retail businesses seeking an AI-driven “all-in-one” CXM solution to automate communications, boost online presence, manage reviews and leads, and streamline payments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$49/month
Free Version
Free Trial

Pricing

$300 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • The main thing I like is having customer calls and messages in one place. It makes it easier to look back at previous conversations and understand what was discussed, especially when someone else on the team needs to take over. I also find the automation helpful for handling some of the routine follow-ups and basic customer questions.
  • SalesCaptain helps keep customer conversations, calls, and follow-ups organized in one place. I like being able to see the conversation history before responding, especially when another team member has already spoken with the customer. The automation is also useful for handling routine interactions and follow-ups without everything needing to be done manually. The system gives us a better idea of what has been handled and what still needs attention.
  • SalesCaptain makes it easier to keep track of prospects and manage sales activities without constantly switching between different tools. I liked how the platform helps structure outreach and follow-ups while reducing some of the routine manual work.
  • SalesCaptain makes it easy to manage leads, automate sales activities, and keep the entire outreach process organized. The platform helps save time by reducing repetitive tasks and makes it easier to follow up with prospects consistently. The interface is straightforward, and the automation features are especially useful for improving sales productivity.
  • What I like most about SalesCaptain is how it brings all of our customer communications calls, texts, and emails into a single, easy-to-use inbox. Before using the platform, keeping track of different conversations across multiple channels was a challenge. Now, our follow-ups are much more consistent, and the daily dashboard makes managing sales activities straightforward. The automation features have also been a huge help in speeding up our response times, ensuring no leads fall through the cracks.

Cons

  • There are quite a few settings and options, so getting everything configured correctly can take some time. Some features also require a little trial and error before you get the workflow working exactly how you want it.
  • The platform has quite a few settings and options, so the initial setup can take some time. Some workflows require a little trial and error before they work exactly the way you want. I’d also like to see some of the more advanced features made easier to understand for new users.
  • It would be helpful to have a simpler setup process and clearer explanations for certain features. New users may need some time to become familiar with the platform.
  • There can be a learning curve when setting up some of the more advanced features, and it may take some time to fully understand all the available options. More detailed guidance for new users would make the onboarding experience even better.
  • While SalesCaptain has completely transformed how we handle communication, it does have a bit of a learning curve when you first start. The initial setup and getting the advanced automations dialed in took more time than expected. Additionally, as we've grown, I wish the reporting dashboard offered more customization options so we could easily filter for very specific metrics without jumping through hoops.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Adviciya Solution
Founded: 2024
India
www.reviuai.com

Company Information

SalesCaptain
Founded: 2020
United States
salescaptain.com

Alternatives

Alternatives

Wooflo Pro

Wooflo Pro

Wooflo
ReviewPro

ReviewPro

Review Rank

Categories

Categories

Integrations

Google Business Profile

Integrations

Google Business Profile
Claim ReviuAI and update features and information
Claim ReviuAI and update features and information
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Claim SalesCaptain and update features and information