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About

Send timely, relevant and personalized email marketing campaigns that capture the attention of your hotel guests. Get the word out quickly for all hotel promotions, discounts, special offers and other one-time emails with our easy-to-use solution. Our drag‑and‑drop email editor makes it easy to create beautiful, responsive hotel emails. Add a personal touch to every email you send with dynamic content, merge tags, segmentation and triggered automation. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Use the ticketing system to communicate service shortcomings to the relevant person or department. Benchmark your hotel's performance against your competitors’ online review rankings. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights and more.

About

Engage your customers at every stage of their lifecycle with data-driven email marketing and trigger-based powerful marketing automation. Create as many email campaigns and automation as you like with our drag-and-drop email designer and if/else automation builder. Send a series of automated emails like case studies, client testimonials, and educational newsletters to build trust and nurture your leads on autopilot. Never pay monthly fees with SendMails’ special one-time pricing for a limited time. Design beautiful, responsive templates with ease – without any coding required. Import HTML email template and manage it with fresh new looks in seconds. Track your email marketing campaign results in real time through advanced email analytics. Build marketing automation workflows based on customers’ actions and behavior. Track contact engagement with tags, custom fields, analytics, and performance reporting.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for an CRM and email marketing solution

Audience

Companies looking for an ll-in-one platform to send emails, manage contacts, capture leads and automate your marketing

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$97 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 2.8 / 5
features 3.8 / 5
design 3.2 / 5
support 2.8 / 5

Pros & Cons from Real Users

Pros

  • Thanks to the drag-and-drop email designer and automation builder, setting up unlimited campaigns and automations has been a breeze. The simplicity and versatility have truly elevated our marketing efforts!
  • I've been using SendMails from last 2 years. Besides a few hiccups, the platform is very easy to use and saves a lot of money. Support team is always there if I need any help.
  • Very little. If you're not an expert programmer this software is not for you. Even if you are sometimes the software works and most times it doesn't.
  • Work for one week, then all stopped working. that's the only good thing i have to say. If you want to waste your time and money go on.

Cons

  • Really Very Awesome Service, Over all 100% Good Service.
  • At the moment, there's nothing. The platform is far more stable than last year.
  • Service is practically non-existent. You can put in a ticket and you're luck if they answer within 48 hours. If they do answer the canned response is it's your fault not theirs. If you request additional support after your first ticket they usually ignore you.
  • The list of bad things is quite big: - it stopped working after one week - complicated platform - semi manual process - 0 support - no refund (which goes against their 30 days money back guarantee)

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Revinate
Founded: 2009
United States
www.revinate.com

Company Information

SendMails
Founded: 2021
United States
sendmails.io

Alternatives

Alternatives

HotelBee

HotelBee

Strowberry Code

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

AWeber Not Supported
Asana Not Supported
Blotout Supported
Booking.com Supported
BrightSide Supported
FairPlanner Supported
Gmail Not Supported
Google Drive Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Klaviyo Not Supported
Microsoft Outlook Not Supported
Mosaic by MethodWorx Supported
Pipedrive Not Supported
Salesforce Not Supported
Shopify Not Supported
StayFi Supported
Toucan Supported
Whistle Messaging Supported

Integrations

AWeber Supported
Asana Supported
Blotout Not Supported
Booking.com Not Supported
BrightSide Not Supported
FairPlanner Not Supported
Gmail Supported
Google Drive Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Klaviyo Supported
Microsoft Outlook Supported
Mosaic by MethodWorx Not Supported
Pipedrive Supported
Salesforce Supported
Shopify Supported
StayFi Not Supported
Toucan Not Supported
Whistle Messaging Not Supported
Claim Revinate and update features and information
Claim Revinate and update features and information
Claim SendMails and update features and information
Claim SendMails and update features and information