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About

Review collection is not rocket science. After all, all we do is help you collect video, photo & text reviews from your customers. We then display these reviews on Your Site, on Google and on your Social Media platforms. By displaying genuine reviews most of our clients see an uplift in conversion within a few weeks. Last year we launched four new features including, SMS collection, video reviews, social proof & influencer. None of them cost our clients a penny extra. Fully customized, branded email review collection gives your customers a simple way to leave feedback, without logging in. Give multiple ways to write reviews with SMS, Facebook, Live Chat and In-store review collection. Useful, engaging and well-designed emails produce better conversion rates. We give you the power to fully brand your customer emails with our handy WYSIWYG editor, or you can delve into the code for full customisation.

About

Send automated email campaigns that are highly targeted. Use email templates, schedule, and track your email campaigns with ease! Collect more user-generated reviews and make them work. Gain insights from your shoppers right away. Raise brand awareness & recapture those lost shoppers. Bring them back with reviews and user-generated content. Collect email performance data, A/B test emails, send personalized emails, keep email health and increase customer engagement every step of the way! With the autoresponder series, set pre-written recipes to automatically send email campaigns to cover each stage of the customer journey. Engage customers from the moment they make a purchase and increase retention and repeat sales.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to collect and manage online reviews

Audience

eCommerce retailers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89 per month
Free Version Not Supported
Free Trial Supported

Pricing

$49.00/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Easy to setup, automated system, good support, justifiable cost. Useful reply system with images and video.

Cons

  • Some glitches with Apple mobile App and twitter share link.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

REVIEWS.io
Founded: 2010
United Kingdom
reviews.io

Company Information

TargetBay
Founded: 2016
Georgia
www.targetbay.com

Alternatives

Alternatives

Blue Zone

Blue Zone

Blue Zone Technologies

Categories

Categories

Integrations

BigCommerce Supported
Facebook Supported
Instagram Supported
Magento Supported
Shopify Supported
Smile.io Supported
Volusion Supported
WooCommerce Supported
Appbrew Supported
Chattermill Supported
EKM Supported
FenixCommerce Supported
Lootly Not Supported
LoyaltyLion Supported
OpenCart Supported
Prive Supported
Slack Supported
Supaboard Supported
Upzelo Supported
X (Twitter) Supported

Integrations

BigCommerce Supported
Facebook Supported
Instagram Supported
Magento Supported
Shopify Supported
Smile.io Supported
Volusion Supported
WooCommerce Supported
Appbrew Not Supported
Chattermill Not Supported
EKM Not Supported
FenixCommerce Not Supported
Lootly Supported
LoyaltyLion Not Supported
OpenCart Not Supported
Prive Not Supported
Slack Not Supported
Supaboard Not Supported
Upzelo Not Supported
X (Twitter) Not Supported
Claim REVIEWS.io and update features and information
Claim REVIEWS.io and update features and information
Claim TargetBay and update features and information
Claim TargetBay and update features and information