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About

ReviewTrail was specifically designed to help SMEs and local businesses increase their online reputation in a simple and effective way by managing amazing customer reviews. It all started as a value-added service that we offered to the clients of our SEO agency, but we soon realized that this service had the potential to be a stand-alone tool capable of helping many businesses. This is how ReviewTrail was born. Since we started out as a digital marketing agency, we fully understand the challenges that SMEs face. We know how important a good reputation is, on and off the Internet, for the success and growth of a business. Welcome to ReviewTrail. We are here to help you. ReviewTrail is ideal for businesses where the person in charge is 100% focused on operations and doesn't want to waste time in the manual process of contacting and following up directly with all of their customers asking them to leave public online reviews.

About

SmartCustomer (formerly Sitejabber) is a consumer review platform that helps shoppers make confident purchasing decisions. It features millions of real customer reviews across categories like clothing, electronics, marketplaces, jobs, legal services, and more. Users can search for businesses, share their own experiences, and explore honest feedback from buyers worldwide. With over 17 years of trust and expertise, SmartCustomer is recognized for consumer protection and transparency. The platform also offers a browser extension that displays live ratings while you browse, helping you avoid scams and discover reputable brands.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need of a powerful Review Management solution

Audience

Businesses who want to grow more quickly through user reviews and customer generated content

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per location per month
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ReviewTrail
reviewtrail.com

Company Information

SmartCustomer
Founded: 2008
United States
www.smartcustomer.com

Alternatives

Alternatives

LocalReviews

LocalReviews

OneLocal
EmbedReviews

EmbedReviews

EmbedSocial
Sparrow

Sparrow

Sparrow.io

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Facebook
Airbnb
BigCommerce
Buy Real Media
Cloutly
Google Maps
Healthgrades
Instagram
Magento
ProvenExpert.com
QuickBooks Online
Reviewsub
Shopify
Tripadvisor
X (Twitter)
Yelp
Zillow
realtor.com

Integrations

Facebook
Airbnb
BigCommerce
Buy Real Media
Cloutly
Google Maps
Healthgrades
Instagram
Magento
ProvenExpert.com
QuickBooks Online
Reviewsub
Shopify
Tripadvisor
X (Twitter)
Yelp
Zillow
realtor.com
Claim ReviewTrail and update features and information
Claim ReviewTrail and update features and information
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information