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About

ReviewPoint helps you grow your business by engaging with your customers. Managing your online reviews and business profile shouldn’t be so hard. Our expert review managers make sure that your business looks just as great online as it does in person. By integrating directly with your CRM, PoS, or wherever your store contact information, we’re able to completely automate your review generation. We have hundreds of integrations and likely integrate with the software you use. Talk to your customers via text or email directly in ReviewPoint. Our discussion tool provides you with an all-in-one solution for managing customer communications. Empower your satisfied customers to share their voice and elevate your brand’s success. Rise to the top of your local market with more positive reviews through automated review requests. Prevent negative feedback from being posted publicly online. Work with a review manager to follow reputation management best practices.

About

SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to automatically contact their customers to get reviews

Audience

Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ReviewPoint
United States
reviewpoint.com

Company Information

SurgePoint
www.thesurgepoint.com

Alternatives

Rize

Rize

Rize Reviews

Alternatives

Categories

Review Management Supported

Categories

Integrations

HubSpot CRM Supported
Salesforce Supported
Angi Not Supported
Axis LMS Supported
Facebook Not Supported
Google Business Profile Not Supported
Healthgrades Not Supported
Housecall Pro Not Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Mindbody Not Supported
PayPal Supported
QuickBooks Online Supported
ServiceTitan Not Supported
Shopify Supported
Stripe Supported
Tripadvisor Not Supported
Xero Supported
Yelp Not Supported
Zoho CRM Not Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Angi Supported
Axis LMS Not Supported
Facebook Supported
Google Business Profile Supported
Healthgrades Supported
Housecall Pro Supported
HubSpot Customer Platform Not Supported
Mailchimp Not Supported
Mindbody Supported
PayPal Not Supported
QuickBooks Online Not Supported
ServiceTitan Supported
Shopify Not Supported
Stripe Not Supported
Tripadvisor Supported
Xero Not Supported
Yelp Supported
Zoho CRM Supported
Claim ReviewPoint and update features and information
Claim ReviewPoint and update features and information
Claim SurgePoint and update features and information
Claim SurgePoint and update features and information