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About

ReviewFoxy is a customer review management site that helps businesses send review invitations, share reviews, manage ratings, track feedback etc.

About

TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: - Create unlimited opportunities to listen and respond to guests’ needs. - Understand all reviews across the web and make better business decisions. - Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Review management

Audience

Hotels, Hotel Chains, Destinations, Travel Sites, Restaurants

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • The website is simple to navigate, reviews are well organized, and finding relevant business feedback takes very little time.

Cons

  • Advanced search filters improve results and save time.

Pros & Cons from Real Users

Pros

  • Trustyou is a great concept. It helps us keep in contact with our guests on property in a quick and efficient way with Scheduled "outreach" messages. These messages are fantastic for our staff to use to connect to our guests or remind them of check out or even relay an urgent message! Another great feature is the "Saved Replies" that you can set up to have generic answers to most asked questions. This helps save time and ensure our information given is uniform. Our guests love the ease of service too!

Cons

  • The only downside is the occasional glitches. Sometimes it can be hard to tell if a coworker is also responding to the same message. It takes some time to get the team to communicate and use the system to see if someone is already responding to a guest. We have figured out some work-arounds with using the Internal Notes and the cancel message button, though a few messages have been sent twice without correction.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ReviewFoxy
Founded: 2018
United States
www.reviewfoxy.com

Company Information

TrustYou
Founded: 2008
Germany
www.trustyou.com

Alternatives

Alternatives

EmbedReviews

EmbedReviews

EmbedSocial
LocalReviews

LocalReviews

OneLocal

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Astro
BrillantEZ HMS
Cloudbeds
HiRUM PMS
IDeaS G3 RMS
Infor HMS
Innkey PMS
MasterYield
Mews
Oracle BPM Suite
Profitroom Booking Engine
Rambox
Rezlynx
SIHOT
Stayntouch PMS
iMatrix Software

Integrations

Astro
BrillantEZ HMS
Cloudbeds
HiRUM PMS
IDeaS G3 RMS
Infor HMS
Innkey PMS
MasterYield
Mews
Oracle BPM Suite
Profitroom Booking Engine
Rambox
Rezlynx
SIHOT
Stayntouch PMS
iMatrix Software
Claim ReviewFoxy and update features and information
Claim ReviewFoxy and update features and information
Claim TrustYou and update features and information
Claim TrustYou and update features and information