Review Expert

Review Expert

Voltaire Innovations
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About

Review Expert is a web-based review management application for mobile app teams. It imports ratings, comments and existing developer responses from the Apple App Store and Google Play into a shared inbox and keeps reviews synchronized. Teams can filter reviews by store, rating, date and keywords, reply from the workspace, or use AI-generated drafts and configurable auto-reply rules with optional approval. Dashboards summarize review volume, average ratings, rating distribution, response rates and reply times. Teams can route reviews by rating or keyword to Slack, Linear, Microsoft Teams and Zendesk; Jira Cloud issues can be created directly, while GitHub Issues workflows use Enterprise webhooks or MCP. The remote MCP server lets AI assistants search and summarize reviews, retrieve metrics and prepare reply drafts for team approval. Plans vary by app and team limits, and each plan includes a 14-day free trial.

About

Sync Reviews is a complete reputation and review management software built for field-service businesses such as plumbing, HVAC, roofing, painting, landscaping, and cleaning companies. Instead of relying on low-response SMS or email review links, each crew member gets a personal QR code that customers scan to record a 30-second video review and before/after photos directly on-site, no app or account needed. These are automatically showcased through a live reviews widget, AI-generated social posts, and a public business profile, while an AI chatbot captures leads around the clock. A built-in Reputation Guard disputes unfair reviews and tracks competitor ratings, helping businesses maintain their reputation. Plans start at $99/month, and the platform currently holds a 4.9-star rating from 182 reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mobile app developers, publishers, product and customer support teams managing App Store and Google Play reviews.

Audience

Home service contractors

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$49/month
Monthly billing: Starter is $49/month for up to 2 apps and 5 team members; Pro is $149/month for up to 4 apps and 15 members; Enterprise is $399/month for up to 10 apps and unlimited members. Annual billing: Starter is $39/month ($468/year), Pro is $119/month ($1,428/year), and Enterprise is $319/month ($3,828/year). Each plan includes a 14-day free trial; a card is required to start.
Free Version Not Supported
Free Trial Supported

Pricing

$99/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Sync Reviews has made it much easier to collect customer reviews while the job is still fresh in the customer's mind. I also like that it brings together video testimonials, before and after photos, review management, and AI tools in one place instead of juggling multiple apps. The automated social content and reputation monitoring save time, and the dashboard gives a clear view of what the team is doing and how the business is performing online.

Cons

  • The platform offers a lot of features, so it takes a little time to explore everything and build the best workflow for your business. I'd also like to see even more third party integrations as the platform continues to grow.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Voltaire Innovations
United States
review.expert

Company Information

Sync Reviews
Founded: 2026
United States
syncreviews.com

Alternatives

Alternatives

RevioReputation

RevioReputation

Revio Reputation
Wooflo Pro

Wooflo Pro

Wooflo
Revys

Revys

OZAPP

Categories

Review Management Supported

Categories

Integrations

App Store Supported
Google Play Supported
Linear Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
Slack Supported
Zendesk Supported

Integrations

App Store Not Supported
Google Play Not Supported
Linear Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
Slack Not Supported
Zendesk Not Supported
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