Reviato

Reviato

EthosLink
5.0 out of 5 stars
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About

Reviato is hospitality-focused review analytics software for restaurants, cafes, boutique hotels, and guesthouses. It brings guest reviews from Google, TripAdvisor, Booking.com, Airbnb, and Facebook into one dashboard, then highlights sentiment, recurring topics, and the issues worth fixing next. Teams use Reviato to understand what guests keep praising or complaining about without reading every review manually.

About

Revinsta is a cloud-based hotel reputation management platform for hotels, resorts, guesthouses, vacation rentals and hospitality groups. It brings guest reviews into a shared workspace, drafts responses in each property’s brand voice and the guest’s language, and supports review-response workflows with configurable automation and human approval. Review analytics organize feedback into topics and highlight recurring issues that affect ratings; multi-property reporting and competitor benchmarking help teams compare properties and identify priorities. The product also includes surveys, review widgets, exportable reports and a guest-feedback assistant that answers questions using review and survey data. Teams can connect Google Business Profile for review-history synchronization and reply posting, and connect Mews to import guest checkouts for post-stay review requests. The service is accessed online without installing software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants, cafes, boutique hotels, guesthouses, and hospitality operators that need to monitor guest feedback across review platforms.

Audience

Hotels and resorts, B&Bs and guesthouses, vacation rentals, hostels, motels, serviced apartments, boutique properties, groups and chains.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The appraisals inbox, recovery follow-up when guests consent, and spotting repeated themes (cleanliness, staff, speed) instead of reacting to one-off noise. Also we love we can collect customer private details so we can stay in touch and develop campains on top of that.

Cons

  • I wish the interface allow to change the language to spanish.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

EthosLink
www.reviato.com

Company Information

Revinsta
Founded: 2026
Canada
revinsta.com

Alternatives

Alternatives

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Critique

Critique

eZee Technosys

Categories

Categories

Integrations

Google Business Profile Not Supported
Mews Not Supported

Integrations

Google Business Profile Supported
Mews Supported
Claim Reviato and update features and information
Claim Reviato and update features and information
Claim Revinsta and update features and information
Claim Revinsta and update features and information