+
+

Related Products

  • Hostaway
    2,033 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Smoobu
    207 Ratings
    Visit Website
  • Haast
    4 Ratings
    Visit Website
  • Lodgify
    5,215 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Digital WarRoom
    55 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • PageDNA
    36 Ratings
    Visit Website
  • Pocomos
    45 Ratings
    Visit Website

About

Review Management & Insights for Hotels & Vacation Rentals. Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place. Reva then provides dashboards, reporting and actionable insights for your reviews. Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews. Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences. Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative.

About

TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: - Create unlimited opportunities to listen and respond to guests’ needs. - Understand all reviews across the web and make better business decisions. - Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels and vacation rentals that need a review management platform

Audience

Hotels, Hotel Chains, Destinations, Travel Sites, Restaurants

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Trustyou is a great concept. It helps us keep in contact with our guests on property in a quick and efficient way with Scheduled "outreach" messages. These messages are fantastic for our staff to use to connect to our guests or remind them of check out or even relay an urgent message! Another great feature is the "Saved Replies" that you can set up to have generic answers to most asked questions. This helps save time and ensure our information given is uniform. Our guests love the ease of service too!

Cons

  • The only downside is the occasional glitches. Sometimes it can be hard to tell if a coworker is also responding to the same message. It takes some time to get the team to communicate and use the system to see if someone is already responding to a guest. We have figured out some work-arounds with using the Internal Notes and the cancel message button, though a few messages have been sent twice without correction.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Reva
United States
www.joinreva.com

Company Information

TrustYou
Founded: 2008
Germany
www.trustyou.com

Alternatives

Alternatives

Stratus Local

Stratus Local

Click Rain
LocalReviews

LocalReviews

OneLocal

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Clock PMS+
Cloudbeds
Frontdesk Anywhere
Infor HMS
Little Hotelier
MasterYield
Misterbooking PMS
Oracle BPM Suite
Preno
Protel Cloud PMS
Rambox
Ulyses Cloud
Winhotel
hoteliga
iMatrix Software
protel MICE

Integrations

Clock PMS+
Cloudbeds
Frontdesk Anywhere
Infor HMS
Little Hotelier
MasterYield
Misterbooking PMS
Oracle BPM Suite
Preno
Protel Cloud PMS
Rambox
Ulyses Cloud
Winhotel
hoteliga
iMatrix Software
protel MICE
Claim Reva and update features and information
Claim Reva and update features and information
Claim TrustYou and update features and information
Claim TrustYou and update features and information