RetenRETEN
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Zoho ThriveZoho
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Related Products
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About
Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.
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About
Zoho Thrive is a complete loyalty management platform designed to help businesses attract, engage, and retain customers. By creating personalized loyalty programs, businesses can reward customers for meaningful actions, such as purchases, referrals, or milestones, encouraging repeat sales and deeper engagement. Customers can enjoy exclusive perks like discounts, free products, or VIP benefits, while businesses build stronger, long-term relationships. Thrive also offers seamless integration with other applications, enabling efficient customer data management and valuable insights. With its analytics and tracking capabilities, you can monitor program performance, understand customer behavior, and make informed decisions to continuously improve engagement.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.
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Audience
Businesses looking to strengthen customer engagement, retention, and increase brand visibility.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
₹999/month
₹999 per month.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29
Zoho Thrive offers flexible pricing plans designed to support businesses of all sizes in building and managing loyalty programs. It includes a free plan suitable for small teams starting out with essential loyalty features. For growing businesses, paid plans, Standard and Ultimate, provide higher reward redemption limits, advanced integrations, VIP rewards, and expanded user access to help scale customer engagement and brand loyalty.
Pricing is transparent and competitive, with monthly and annual billing options to fit different budgets. Businesses can choose a plan based on their customer base and program complexity, and upgrade as they grow. All plans include core capabilities like points-based rewards, review management, real-time tracking, and customizable widgets. A 15-day free trial is available to explore all the premium features with no credit card required.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationRETEN
Founded: 2026
India
reten.in
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Company InformationZoho
Founded: 1996
India
www.zoho.com/thrive/
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Loyalty Features
Corporate Memberships
Not Supported
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Not Supported
Loyalty Card System
Not Supported
Member Portal
Not Supported
Membership Management
Supported
No-Card Loyalty System
Not Supported
Referral Tracking
Supported
Rewards Management
Supported
Loyalty Management Features
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Not Supported
Loyalty Card System
Not Supported
Member Portal
Not Supported
Membership Management
Supported
No-Card Loyalty System
Not Supported
Referral Tracking
Supported
Rewards Management
Supported
White Label
Not Supported
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Integrations
Shopify
Supported
Bigin by Zoho CRM
Not Supported
HubSpot CRM
Not Supported
Klaviyo
Not Supported
Pipedrive
Not Supported
WhatsApp
Supported
Wix
Not Supported
Zoho CRM
Not Supported
Zoho Campaigns
Not Supported
Zoho Commerce
Not Supported
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Integrations
Shopify
Supported
Bigin by Zoho CRM
Supported
HubSpot CRM
Supported
Klaviyo
Supported
Pipedrive
Supported
WhatsApp
Not Supported
Wix
Supported
Zoho CRM
Supported
Zoho Campaigns
Supported
Zoho Commerce
Supported
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