Reten

Reten

RETEN
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About

Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.

About

Zoho Thrive is a complete loyalty management platform designed to help businesses attract, engage, and retain customers. By creating personalized loyalty programs, businesses can reward customers for meaningful actions, such as purchases, referrals, or milestones, encouraging repeat sales and deeper engagement. Customers can enjoy exclusive perks like discounts, free products, or VIP benefits, while businesses build stronger, long-term relationships. Thrive also offers seamless integration with other applications, enabling efficient customer data management and valuable insights. With its analytics and tracking capabilities, you can monitor program performance, understand customer behavior, and make informed decisions to continuously improve engagement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.

Audience

Businesses looking to strengthen customer engagement, retention, and increase brand visibility.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹999/month
₹999 per month.
Free Version Not Supported
Free Trial Supported

Pricing

$29
Zoho Thrive offers flexible pricing plans designed to support businesses of all sizes in building and managing loyalty programs. It includes a free plan suitable for small teams starting out with essential loyalty features. For growing businesses, paid plans, Standard and Ultimate, provide higher reward redemption limits, advanced integrations, VIP rewards, and expanded user access to help scale customer engagement and brand loyalty.

Pricing is transparent and competitive, with monthly and annual billing options to fit different budgets. Businesses can choose a plan based on their customer base and program complexity, and upgrade as they grow. All plans include core capabilities like points-based rewards, review management, real-time tracking, and customizable widgets. A 15-day free trial is available to explore all the premium features with no credit card required.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

RETEN
Founded: 2026
India
reten.in

Company Information

Zoho
Founded: 1996
India
www.zoho.com/thrive/

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Categories

Customer Retention Supported

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Integrations

Shopify Supported
Bigin by Zoho CRM Not Supported
HubSpot CRM Not Supported
Klaviyo Not Supported
Pipedrive Not Supported
WhatsApp Supported
Wix Not Supported
Zoho CRM Not Supported
Zoho Campaigns Not Supported
Zoho Commerce Not Supported
Zoho Marketing Automation Not Supported
Zoho Survey Not Supported

Integrations

Shopify Supported
Bigin by Zoho CRM Supported
HubSpot CRM Supported
Klaviyo Supported
Pipedrive Supported
WhatsApp Not Supported
Wix Supported
Zoho CRM Supported
Zoho Campaigns Supported
Zoho Commerce Supported
Zoho Marketing Automation Supported
Zoho Survey Supported
Claim Reten and update features and information
Claim Reten and update features and information
Claim Zoho Thrive and update features and information
Claim Zoho Thrive and update features and information