Reten

Reten

RETEN
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About

Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.

About

Enroll and reward customers directly from your POS or Square Online. No additional software or hardware needed. Monthly costs start at $45 and adjust based on each location’s total loyalty visits per month. Sellers who use Square Loyalty see a 26% increase in customer visit frequency. View returning customers’ points and reward history in a quick glance and provide a more personalized experience for each customer with a loyalty program. Your existing Square Dashboard tracks data like total loyalty customers, loyalty rewards, and top loyalty customers. You can even compare average spend and visits from loyalty versus non-loyalty customers. Customers get an automated text message when they earn points or rewards, keeping them up to date and your business top of mind. Reward customers directly through the point of sale or via your online website checkout. Just enter the customer’s phone number to apply rewards.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.

Audience

Businesses searching for a solution to build a customer loyalty program

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹999/month
₹999 per month.
Free Version Not Supported
Free Trial Supported

Pricing

$45 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RETEN
Founded: 2026
India
reten.in

Company Information

Block
Founded: 2009
United States
squareup.com/us/en/software/loyalty

Alternatives

Alternatives

AWDA

AWDA

Awda
WPLoyalty

WPLoyalty

Cartrabbit
RevisitUs

RevisitUs

Autoeats Technology
BonusQR

BonusQR

TechWeb s.r.o.
Selouu

Selouu

Agência QUAZE Marketing Estratégico LTDA

Categories

Customer Retention Supported

Categories

Customer Loyalty Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Integrations

Craver Not Supported
DataLakeHouse.io Not Supported
Orda Not Supported
PoppinPay Not Supported
Shopify Supported
Surge Social Not Supported
WhatsApp Supported

Integrations

Craver Supported
DataLakeHouse.io Supported
Orda Supported
PoppinPay Supported
Shopify Not Supported
Surge Social Supported
WhatsApp Not Supported
Claim Reten and update features and information
Claim Reten and update features and information
Claim Square Loyalty and update features and information
Claim Square Loyalty and update features and information