RetenRETEN
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Square LoyaltyBlock
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Related Products
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About
Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.
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About
Enroll and reward customers directly from your POS or Square Online. No additional software or hardware needed. Monthly costs start at $45 and adjust based on each location’s total loyalty visits per month. Sellers who use Square Loyalty see a 26% increase in customer visit frequency. View returning customers’ points and reward history in a quick glance and provide a more personalized experience for each customer with a loyalty program. Your existing Square Dashboard tracks data like total loyalty customers, loyalty rewards, and top loyalty customers. You can even compare average spend and visits from loyalty versus non-loyalty customers. Customers get an automated text message when they earn points or rewards, keeping them up to date and your business top of mind. Reward customers directly through the point of sale or via your online website checkout. Just enter the customer’s phone number to apply rewards.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.
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Audience
Businesses searching for a solution to build a customer loyalty program
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
₹999/month
₹999 per month.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$45 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRETEN
Founded: 2026
India
reten.in
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Company InformationBlock
Founded: 2009
United States
squareup.com/us/en/software/loyalty
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Categories |
Categories |
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Customer Loyalty Features
Corporate Memberships
Not Supported
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Not Supported
Loyalty Card System
Not Supported
Member Portal
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Not Supported
Rewards Management
Supported
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Integrations
Craver
Not Supported
DataLakeHouse.io
Not Supported
Orda
Not Supported
PoppinPay
Not Supported
Shopify
Supported
Surge Social
Not Supported
WhatsApp
Supported
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Integrations
Craver
Supported
DataLakeHouse.io
Supported
Orda
Supported
PoppinPay
Supported
Shopify
Not Supported
Surge Social
Supported
WhatsApp
Not Supported
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