ResponseScribe

ResponseScribe

Shout About Us
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About

ResponseScribe is a done-for-you review response service that delivers personalized, on-brand replies to your customers within hours. Quickly connect your 
review sites and personalize your account. Easily and securely connect the review sites that you'd like us to respond to and provide our team with key information to ensure that your responses are custom and on-brand. Once your account has been set up, our team will immediately begin crafting personalized responses to your customer reviews and deliver them within just a couple of hours. Watch your custom responses be delivered within hours. Response alerts give you the opportunity to 
stay involved in the process by editing or approving 
our team's responses directly from your email or 
mobile device. Stay as involved in the process as you'd like with text and email alerts. Automatically identify customer feedback and trends across all of your reviews and create a game plan to further improve your customer experience.

About

Review collection is not rocket science. After all, all we do is help you collect video, photo & text reviews from your customers. We then display these reviews on Your Site, on Google and on your Social Media platforms. By displaying genuine reviews most of our clients see an uplift in conversion within a few weeks. Last year we launched four new features including, SMS collection, video reviews, social proof & influencer. None of them cost our clients a penny extra. Fully customized, branded email review collection gives your customers a simple way to leave feedback, without logging in. Give multiple ways to write reviews with SMS, Facebook, Live Chat and In-store review collection. Useful, engaging and well-designed emails produce better conversion rates. We give you the power to fully brand your customer emails with our handy WYSIWYG editor, or you can delve into the code for full customisation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Local businesses requiring a solution to reply to their customers

Audience

Companies that want to collect and manage online reviews

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version
Free Trial

Pricing

$89 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to setup, automated system, good support, justifiable cost. Useful reply system with images and video.

Cons

  • Some glitches with Apple mobile App and twitter share link.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Shout About Us
Founded: 2012
United States
www.responsescribe.com

Company Information

REVIEWS.io
Founded: 2010
United Kingdom
reviews.io

Alternatives

Alternatives

Rize

Rize

Rize Reviews
Blue Zone

Blue Zone

Blue Zone Technologies
Stratus Local

Stratus Local

Click Rain

Categories

Categories

Integrations

Facebook
5X
BigCommerce
Bloomreach
Blotout
Buy Real Media
Canopy
Chatdesk
FenixCommerce
Google
Influence
Klaviyo
LoyaltyLion
OpenCart
Salesforce
Upzelo
Volusion
WooCommerce
X (Twitter)
tradeit

Integrations

Facebook
5X
BigCommerce
Bloomreach
Blotout
Buy Real Media
Canopy
Chatdesk
FenixCommerce
Google
Influence
Klaviyo
LoyaltyLion
OpenCart
Salesforce
Upzelo
Volusion
WooCommerce
X (Twitter)
tradeit
Claim ResponseScribe and update features and information
Claim ResponseScribe and update features and information
Claim REVIEWS.io and update features and information
Claim REVIEWS.io and update features and information