Velocity

Velocity

Research Velocity Ltd
SurveyOL

SurveyOL

SurveyOL.com
5.0 out of 5 stars
Velocity SurveyOL

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Velocity:

About

Velocity is survey analysis software for market research agencies. It runs in a desktop browser and works with SPSS, CSV and Excel files as well as Q projects. It builds crosstabs for survey questions and subgroups, applies weights, creates NETs and other measures, and runs supported significance tests. Analysts can inspect the figures, bases and test details behind results. Velocity drafts editable client reports and exports charts and reports to PowerPoint, with bases shown beneath charts; it can also export tables to Excel and Google Sheets and reports to Google Slides, depending on plan. The application is designed for analyzing completed survey data rather than collecting responses. Plans are available per user on monthly or annual billing, and a 14-day trial is available without a payment card.
SurveyOL:

About

SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.
Velocity:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SurveyOL:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Velocity:

Audience

Market research agencies and survey researchers
SurveyOL:

Audience

For companies looking for a survey software that can rate customer satisfaction or employee feedback through multiple distribution channels and reliable analytics!
Velocity:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
SurveyOL:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Velocity:

API

Offers API Not Supported
SurveyOL:

API

Offers API Supported
Velocity:

Screenshots and Videos

SurveyOL:

Screenshots and Videos

Velocity:

Pricing

£1,500/user/year
Standard is £1,500 per user per year (£125 per month, paid yearly), or £190 per user per month, paid monthly in advance. Professional is £2,000 per user per year (£167 per month, paid yearly), or £250 per user per month. Advanced is £2,600 per user per year (£217 per month, paid yearly), or £325 per user per month. Each plan includes set-up with the researcher who built Velocity.
Free Version Not Supported
Free Trial Supported
SurveyOL:

Pricing

$19 per month
Basic plan includes incomparable features such as Unlimited surveys, Unlimited questions, unlimited responses, 2,000 email invitations per month, Customize colors & styles, Branching & skip logic, Web URL & QR code, Share on social networks, Website embedding, Real-time responses, Export responses (XLS/CSV/PDF), and Export reports (PPT/PDF/WORD). The advanced Pro and Enterprise plans contain more amazing high-quality features with excellent and quick customer service.
Free Version Supported
Free Trial Supported
Velocity:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SurveyOL:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.2 / 5
support 4.8 / 5
SurveyOL:

Pros & Cons from Real Users

Pros

  • I can use it to create surveys, forms, and even invitations. The website is clean, professional, and easy to use.
  • Customer service is prompt, efficient and also willing to take a novice through the learning curve. I find the customer service excellent, even showing me ways to work in Excel to get the results I need. Based on customer service alone I would highly recommend SurveyOL to anyone looking for a survey platform. It is extremely easy to use to establish and survey, post or email it - very intuitive. Very willing to listen to customer feedback on enhancements and work them into update releases. I have found that the development team is regularly looking at ways to improve their customers' experience.
  • I was asked by management to quickly create and send a satisfaction survey to our customer base. SurveyOL made the task incredibly easy and the survey was sent--with management's blessing--within 24 hours. The subsequent response have been beneficial to my company and I'm now the "go to" person for marketing surveys!
  • I like the custom email invitation feature. This allows me to insert my client's first name, last name and custom fields into my invitation email template. This makes it easy to distribute my surveys.

Cons

  • I am not sure. I would like to have more time to explore their features.
  • Initially I found it difficult to run a print copy of the survey but this has since been resolved. There is not yet a method to sort the logic listing in either page or question order. Currently it appears in the entry order which if you have to go back and look at a logic statement can be time consuming. Would like a way to preview a page that you are working on as opposed to having to run through the survey until you get to that question. It is the same if you want to check how logic is working in a question you have have to preview the entire survey up to the point you arrive at the question.
  • None that I could find. I had no issues with the website.
  • This website offers a 7-day free trial, but it doesn't seem to offer "free forever" plans.
Velocity:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
SurveyOL:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Velocity:

Company Information

Research Velocity Ltd
United Kingdom
researchvelocity.co.uk
SurveyOL:

Company Information

SurveyOL.com
Founded: 2019
United States
www.surveyol.com
Velocity:

Alternatives

SurveyOL:

Alternatives

Velocity:
SurveyOL:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Velocity:
SurveyOL:
Sogolytics

Sogolytics

4.7 out of 5 stars
Velocity:
The Survey System

The Survey System

Creative Research Systems
SurveyOL:
SurveyLab

SurveyLab

4.8 out of 5 stars
Velocity:
SurveyOL:
Velocity:

Categories

Market Research Supported
SurveyOL:

Categories

Customer Feedback Supported
Customer Success Supported
Employee Feedback Supported
Employee Survey Supported
Market Research Supported
NPS Supported
Polling Supported
SMS Marketing Supported
SMS Survey Supported
Survey Supported
SurveyOL:

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Not Supported

Experience Management Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Supported
Feedback Collection Supported
Live Results Tracking Supported
Multiple Question Types Supported
Online Polling Supported
Phone Polling Supported
Presentation Tools Supported
Q & A Supported
Skip Logic Supported
SMS Polling Supported
Supports Audio / Images / Video Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Not Supported
Campaign Management Not Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Velocity:

Integrations

Alchemer Supported
Facebook Not Supported
Google Analytics Not Supported
Google Sheets Supported
Google Slides Supported
IBM SPSS Statistics Supported
LinkedIn Not Supported
Microsoft Excel Supported
Microsoft PowerPoint Supported
Q Research Software Supported
Qualtrics XM Platform Supported
Salesforce Not Supported
SurveyMonkey Supported
X (Twitter) Not Supported
SurveyOL:

Integrations

Alchemer Not Supported
Facebook Supported
Google Analytics Supported
Google Sheets Not Supported
Google Slides Not Supported
IBM SPSS Statistics Not Supported
LinkedIn Supported
Microsoft Excel Not Supported
Microsoft PowerPoint Not Supported
Q Research Software Not Supported
Qualtrics XM Platform Not Supported
Salesforce Supported
SurveyMonkey Not Supported
X (Twitter) Supported
Velocity:
Claim Velocity and update features and information
Claim Velocity and update features and information
SurveyOL:
Claim SurveyOL and update features and information
Claim SurveyOL and update features and information