ResEasy

ResEasy

ResSolutions
TablesReady

TablesReady

Table's Ready, LLC
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About

ResEasy is the most intuitive and powerful Restaurant Reservation App on the market. ResEasy’s waitlist management tools streamline your front-of-house operations, allowing your host to seat parties faster. Seat more guests with auto or manual table assignments. Table statuses and durations along with occupancy tracking on a customizable floor map. Ensuring your guests can relax and enjoy themselves means getting the timing right - all the time. Prompt, courteous service reflects high standards and professionalism. Improve restaurant reservation management and customer relationships with advanced, automated communications. Accept online bookings 24/7 from your website, social media platforms, listing sites and Google Reserve. Never miss a reservation again. Eliminate costly no-shows by using our "credit card hold" system or take credit card deposits for special dates or times.

About

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants and hotels wanting a restaurant reservation app to manage their reservations and clients

Audience

Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$109 per month
Pro Plan - $109 per month (unlimited covers)
Ultimate - $169 per month (unlimited covers)
Enterprise - 10+ licenses
Free Version Not Supported
Free Trial Supported

Pricing

$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.4 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain.
  • Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all!
  • This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly.
  • This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system.
  • The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service.

Cons

  • Wish I could set up alerts to notify me when a schedule isn't loaded.
  • Asks for phone number first. Most guests want to give you name first.
  • As an admin, it would be nice to have an administration console for all locations in one login.
  • The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it.
  • Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ResSolutions
Founded: 2009
Canada
resosolutions.com/restaurant-reservation-system

Company Information

Table's Ready, LLC
Founded: 2011
United States
www.tablesready.com/

Alternatives

Crunchtime Host

Crunchtime Host

QSR Automations

Alternatives

EGS CALCMENU Web

EGS CALCMENU Web

EGS Enggist & Grandjean Software
Waitly

Waitly

Arisota Software
Bzz

Bzz

Bzz Order Tracking Limited

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Not Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Supported
Contactless Not Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Not Supported
For Restaurants Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Not Supported
Virtual Queue Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

Square POS Supported
Aloha Supported
KonnectzIT Not Supported
Lightspeed Retail Supported
Maitre'D POS Supported
Mango Voice Supported
Oracle MICROS POS Supported
POSitouch Supported
Square Payments Not Supported
Square for Restaurants Not Supported
Squirrel POS Supported
Telegram Supported
Tripadvisor Supported
Twilio Supported
WhatsApp Supported
Wix Supported

Integrations

Square POS Supported
Aloha Not Supported
KonnectzIT Supported
Lightspeed Retail Not Supported
Maitre'D POS Not Supported
Mango Voice Not Supported
Oracle MICROS POS Not Supported
POSitouch Not Supported
Square Payments Supported
Square for Restaurants Supported
Squirrel POS Not Supported
Telegram Not Supported
Tripadvisor Not Supported
Twilio Not Supported
WhatsApp Not Supported
Wix Not Supported
Claim ResEasy and update features and information
Claim ResEasy and update features and information
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Claim TablesReady and update features and information