Repup

Repup

RepUp
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About

Automate feedback collection so you don’t have to worry about reaching out to guests to write reviews everyday. Get all your reviews from OTAs, social and review sites in one place in real time so you never miss a beat. We empower you to be in control of your reputation. we understand timing is key so we empower your to respond and act on negative reviews as fast as possible. Use our visual builder to fully custom build your design and questions. Every property is unique Hence the questions should be unique too. Why spend 1 hour a day collecting emails, manually uploading guest details, personalizing messages when the system can do it automatically. Integration helps us send feedback messages to guests automatically. Repup integrates with all major PMS companies. reach out to us if you want to know if your pms is integrated with US.

About

TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: - Create unlimited opportunities to listen and respond to guests’ needs. - Understand all reviews across the web and make better business decisions. - Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Reputation Management solution for companies

Audience

Hotels, Hotel Chains, Destinations, Travel Sites, Restaurants

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Trustyou is a great concept. It helps us keep in contact with our guests on property in a quick and efficient way with Scheduled "outreach" messages. These messages are fantastic for our staff to use to connect to our guests or remind them of check out or even relay an urgent message! Another great feature is the "Saved Replies" that you can set up to have generic answers to most asked questions. This helps save time and ensure our information given is uniform. Our guests love the ease of service too!

Cons

  • The only downside is the occasional glitches. Sometimes it can be hard to tell if a coworker is also responding to the same message. It takes some time to get the team to communicate and use the system to see if someone is already responding to a guest. We have figured out some work-arounds with using the Internal Notes and the cancel message button, though a few messages have been sent twice without correction.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

RepUp
Founded: 2012
India
www.repup.co

Company Information

TrustYou
Founded: 2008
Germany
www.trustyou.com

Alternatives

Alternatives

LocalReviews

LocalReviews

OneLocal

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

5stelle* Not Supported
Astro Not Supported
Frontdesk Anywhere Not Supported
HiRUM PMS Not Supported
Little Hotelier Not Supported
Mews Not Supported
Oracle BPM Suite Not Supported
Preno Not Supported
Profitroom Booking Engine Not Supported
Protel Cloud PMS Not Supported
Rambox Not Supported
Rezlynx Not Supported
ShalomCloud Not Supported
SiteMinder Not Supported
Storable Newbook Not Supported
protel MICE Not Supported

Integrations

5stelle* Supported
Astro Supported
Frontdesk Anywhere Supported
HiRUM PMS Supported
Little Hotelier Supported
Mews Supported
Oracle BPM Suite Supported
Preno Supported
Profitroom Booking Engine Supported
Protel Cloud PMS Supported
Rambox Supported
Rezlynx Supported
ShalomCloud Supported
SiteMinder Supported
Storable Newbook Supported
protel MICE Supported
Claim Repup and update features and information
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