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About

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.

About

Once you have Tend up and running, you’ll have a good understanding of what marketing works for you and what doesn’t. Either way, you won’t need to rely on hopes, hunches and an ouiji board to make your next moves. Not everything is going to work. In fact, most things don’t work right away. That’s ok. You’ll have a framework for action. Tweak what’s kinda working, trim what’s not working and try new things. Getting customers takes a bit of elbow grease, But learn what people respond to and do the work, people will come. The better you get, the more you’ll grow. Once your tracking script is installed, you'll see a summary of identified contacts and their visit history in the dashboard. Scrolling through your dashboard will give you a good sense of which websites referred people to your site as well as the pages they visited once they were on the site.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Doctors and healthcare organizations looking for a healthcare reputation management platform

Audience

Web Analytics solution for developers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RepuGen
Founded: 2016
United States
www.repugen.com

Company Information

Tend
United States
tend.io

Alternatives

Alternatives

myPracticeReputation

myPracticeReputation

Practice Builders

Categories

Categories

Farm Management Supported
Web Analytics Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Farm Management Features

Barcoding / RFID Not Supported
Built-in Accounting Supported
Contract Management Not Supported
CRM Supported
Crop Management Supported
Customer Management Supported
Financial Management Not Supported
Greenhouse Management Not Supported
Inventory Management Not Supported
Labor Management Supported
Livestock Management Supported
Order Processing Not Supported
Pricing Management Not Supported
Supplier Management Not Supported
Traceability Not Supported
Weather Records Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Not Supported

Integrations

AdvancedMD Supported
Dentrix Supported
DrChrono Supported
EagleSoft Supported
NextGen Healthcare EHR Supported
Veradigm Practice Management Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

AdvancedMD Not Supported
Dentrix Not Supported
DrChrono Not Supported
EagleSoft Not Supported
NextGen Healthcare EHR Not Supported
Veradigm Practice Management Not Supported
Wufoo Supported
Zapier Supported
Claim RepuGen and update features and information
Claim RepuGen and update features and information
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Claim Tend and update features and information