Reply ProBasedin
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Related Products
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About
Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.
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About
Boost growth with employee incentives that reward positive Google review mentions, friendly staff competitions & resolving customer feedback. Automate your employee incentives and customer feedback on Google reviews with our 75+ out-of-the-box POS integrations. Put the customer's Google review process on auto-pilot. Elevate your staff competitions by integrating rewards, from competing for more Google review mentions to promoting services, designed for business growth & employee motivation. Establish local customer communities with authentic Google reviews that drive repeat business. Receive insights on your biggest sales drivers that cultivate a network of loyal and local customers. Boost employee engagement by rewarding your frontline staff. Incentivize your team to provide industry-leading service with flexible rewards that boost confidence and raise employee morale. Retain top employees with team performance insights on which employees are providing exceptional customer service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies looking for an end-to-end customer experience platform
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Audience
Multi-location franchise companies interested in a solution to improve employee-driven growth
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationBasedin
Founded: 2013
United States
replypro.io
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Company InformationEdge
United States
www.startedge.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Integrations
Autosoft
Not Supported
CDK Global
Not Supported
CenterEdge Advantage
Not Supported
ClubReady
Not Supported
Commerce7
Not Supported
Ecwid
Not Supported
Google Cloud Platform
Not Supported
Kickserv
Not Supported
Meevo
Not Supported
Mindbody
Not Supported
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Integrations
Autosoft
Supported
CDK Global
Supported
CenterEdge Advantage
Supported
ClubReady
Supported
Commerce7
Supported
Ecwid
Supported
Google Cloud Platform
Supported
Kickserv
Supported
Meevo
Supported
Mindbody
Supported
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