Reply ProBasedin
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Related Products
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About
Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.
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About
ReviewPace is a reputation growth and recovery OS for local businesses. It helps owners grow authentic 5-star Google reviews, intercept unhappy customers privately before they post, and fight back against fake-review attacks.
Core features:
- Guided Review Funnel: A branded link with a 1-5 star gate. Happy customers (4-5★) get an AI-drafted review to copy-paste to Google. Unhappy customers (1-3★) route to a private Resolution Bridge.
- Resolution Bridge: Private complaint capture with SLA urgency timers and auto-follow-up after resolution.
- Incident Workspace: Fake-review attack triage with suspicious cluster analysis, dispute pack generation, and evidence PDF export for Google appeals.
- Competitor Intelligence: Track rival rankings, mine negative reviews for complaints, generate marketing angles.
- Local SEO Radar & Profile Audit: 10-pillar GBP scoring, keyword tracking, task board.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Audience
Companies looking for an end-to-end customer experience platform
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Audience
Local business owners, restaurants, service businesses, multi-location operators, marketing agencies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
Free
Plans:
Free Starter: $39/month Growth $89/month Free tier includes 1 location and 100 reviews.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationBasedin
Founded: 2013
United States
replypro.io
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Company InformationReviewPace
Founded: 2024
Morocco
reviewpace.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Supported
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Integrations
Google
Not Supported
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