TiaTIA Reviews Pte. Ltd.
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Related Products
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About
RepManager.ai is a review management software designed for businesses with multiple locations. The platform centralizes Google Reviews across locations in a single dashboard, enabling teams to monitor feedback, respond efficiently, and identify sentiment trends.
The software uses AI-based sentiment analysis to categorize reviews and suggest response drafts based on tone and content. Users can define rules for automatic replies, such as responding to positive reviews without written comments.
RepManager.ai supports multi-location reporting, allowing organizations to compare performance across branches and identify locations that require attention. Review invitations can be sent via email, WhatsApp, or QR codes to support ongoing review collection.
The solution is suitable for franchises, retail chains, automotive dealers, hospitality businesses, and other organizations where local reputation plays a critical role.
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About
Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Multi location companies who rely on review management
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Audience
E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Pricing
$10/month
Free Version
Not Supported
Free Trial
Supported
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PricingMonthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRepManager.ai
Founded: 2024
Netherlands
www.repmanager.ai/en
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Company InformationTIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com
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Categories |
Categories |
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Integrations
Lazada
Not Supported
Shopee
Not Supported
TikTok Shop
Not Supported
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