Relay

Relay

Relay Technologies
SecureDesk

SecureDesk

Rubix Technology
+
+

Related Products

  • Descartes Fleet Performance Management
    28 Ratings
    Visit Website
  • Detrack
    148 Ratings
    Visit Website
  • CXT Software
    70 Ratings
    Visit Website
  • Melis Platform
    1 Rating
    Visit Website
  • 3Q
    14 Ratings
    Visit Website
  • Planview Software Product Delivery
    2 Ratings
    Visit Website
  • Wash-Dry-Fold POS
    126 Ratings
    Visit Website
  • Building Logistics
    186 Ratings
    Visit Website
  • Fax.Cloud
    1 Rating
    Visit Website
  • Nexcess Digital Cloud
    205 Ratings
    Visit Website

About

Relay is a tech-enabled delivery network, empowers businesses to grow and elevate their ecommerce operations. Our technology-first delivery model is built for efficiency, scalability, and convenience. With an API-first technology platform, purpose-built for e-commerce, Relay’s platform is built to deliver optimal efficiency leveraging a data-driven approach. Thanks to the Relay solution, Retailers will be able to monitor parcel journeys from start to finish through live-tracking and routing optimization features, as well as our interactive performance dashboards. Discover what industry leaders partnering with Relay are saying about us and how they leverage our best-in-class delivery network to deliver results. With next-day delivery expertise, competitive pricing and a sustainability-focused core, find out how we can help you grow your business whilst delighting your customers.

About

SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session. It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint. The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for an advanced Delivery Management platform

Audience

IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Relay Technologies
Founded: 2022
United Kingdom
relaytech.co

Company Information

Rubix Technology
Founded: 2012
United States
www.rubixtechnology.com

Alternatives

Alternatives

HelpWire

HelpWire

Electronic Team, Inc.
ZetesChronos

ZetesChronos

Zetes FasTrace
Relay

Relay

Relay Network
RelayFax

RelayFax

Alt-N Technologies
FixMe.IT

FixMe.IT

Techinline

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

No info available.

Integrations

No info available.
Claim Relay and update features and information
Claim Relay and update features and information
Claim SecureDesk and update features and information
Claim SecureDesk and update features and information