RelaySwitch Labs
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About
Relay App is an independently operated website featuring guides and examples about AI-assisted workflow automation. Its materials discuss connecting online services, using AI models, and designing automated processes for everyday tasks. The site also provides user accounts for profile management and access to its editorial resources. It is not the original Relay.app automation service: the site says access to that service ended and presents its current offering as informational content, rather than an available workflow-building product. Professionals exploring no-code automation concepts may use the guides to understand common workflow patterns, but the site does not currently document a purchasable automation plan, a supported API, or product integrations.
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About
Relay is an AI-native help desk and customer support platform with a built-in knowledge base, AI reply drafts, smart ticket routing, automated responses, team collaboration, customer records, macros, analytics, and omnichannel support workflows. Teams can train Relay on their help articles, FAQs, and internal documentation so agents get faster, context-aware responses while retaining human review. Relay also connects support context with sales CRM activity and offers integrations for modern SaaS, ecommerce, and service businesses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Readers and practitioners exploring AI-assisted and no-code workflow automation concepts.
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Audience
Customer support, help desk, and customer success teams at SaaS companies, ecommerce businesses, agencies, and service organizations that need AI-assisted ticketing and a shared knowledge base.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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PricingGuide and profile access is available through a free account; paid workflow-automation plans are not currently offered.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$19 per user/month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRelay App
Founded: 2025
United States
relayapp.org
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Company InformationSwitch Labs
Founded: 2024
United States
crm.switchlabs.dev
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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