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About

RefundShield is an automated App Store refund management platform that helps developers protect subscription and in-app purchase revenue from unnecessary refunds. The service monitors refund requests submitted through Apple's App Store, analyzes each case, and automatically responds using Apple's official APIs. Developers can configure different refund protection strategies without adding an SDK or modifying their application's code. RefundShield provides a dashboard with real-time analytics, refund trends, request history, and revenue protection metrics across multiple apps. Security features include cryptographic verification of Apple notifications and customizable protection settings for each application. RefundShield helps iOS and macOS developers automate refund handling while reducing revenue lost to friendly fraud and unjustified refund requests.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

RefundShield is ideal for iOS and macOS app developers, indie developers, SaaS companies, and mobile app publishers that want to automate App Store refund management and protect subscription and in-app purchase revenue

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$69.99/month
Free Version
Free Trial

Pricing

$33 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RefundShield
Founded: 2022
refundshield.io

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

Alternatives

Return Prime

Return Prime

Appsdart
PayTraQer

PayTraQer

SaasAnt Inc

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon
App Store
BigCommerce
Cdiscount
Gmail
Linnworks
Shopify
WooCommerce
eBay

Integrations

Amazon
App Store
BigCommerce
Cdiscount
Gmail
Linnworks
Shopify
WooCommerce
eBay
Claim RefundShield and update features and information
Claim RefundShield and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information