SP IT Helpdesk

SP IT Helpdesk

SP Marketplace
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+

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About

Reflex Reporting makes it easy to produce reports from content in your SharePoint lists. The core function of Reflex Reporting mirrors SharePoint List items into a SQL table in real-time. Get immediate access to your data from different sources using SQL Server Reporting in a format that works for you. Create, export and schedule stunning dashboards and get actionable insights at your fingertips. Gain immediate access to all of your SharePoint lists in one place. With data collated and stored in SQL, you’ll be running reports in a fraction of the time. Compile a complete picture of your project replicating project entities into SQL database in just a fraction of the time. Be ready for your next meeting, armed with immediate access to accurate data. More than 200,000 organizations and 190 million people are using SharePoint to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization.

About

SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a multi-site, real-time SharePoint reporting solution

Audience

Businesses searching for an IT support redefined for the digital workplace on Microsoft teams and Sharepoint

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$15 per user per year
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ThorApps
Founded: 2012
Australia
www.thorapps.com

Company Information

SP Marketplace
Founded: 2012
United States
www.spmarketplace.com/sharepoint-helpdesk.html

Alternatives

ListSync

ListSync

ThorApps

Alternatives

Ignatiuz HelpDesk

Ignatiuz HelpDesk

Ignatiuz Software
SharePoint Farm Reporter

SharePoint Farm Reporter

Vyapin Software Systems
SPListX for SharePoint

SPListX for SharePoint

Vyapin Software Systems
CV Helpdesk

CV Helpdesk

Codevision Technologies Private Limited

Categories

Reporting Supported

Categories

Help Desk Supported
IT Service Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Not Supported
Drill Down Not Supported
Email Reports Not Supported
Financial Reports Supported
Forecasting Supported
Marketing Reports Supported
OLAP Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Supported

Integrations

Microsoft SharePoint Supported
Microsoft 365 Not Supported
Microsoft Power Apps Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported

Integrations

Microsoft SharePoint Supported
Microsoft 365 Supported
Microsoft Power Apps Supported
Microsoft Power BI Supported
Microsoft Teams Supported
Claim Reflex Reporting and update features and information
Claim Reflex Reporting and update features and information
Claim SP IT Helpdesk and update features and information
Claim SP IT Helpdesk and update features and information