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About

Turn your customers into your sales team! ReferPro automates your referral program. Run text and email campaigns that provide each of your customers with personalized referral links. Attach incentives and let ReferPro automate the payouts!

About

Referral Factory helps companies of all sizes, from large corporates to mid-market companies or multi-location businesses across any industry. Launch a white-labeled referral program. Promote it, track every referral, and automate rewards. No developers needed. Create referral links in one click (or let customers self-sign up), collect referrals via lead forms, widgets, pop-ups, sticky bars, QR codes, landing pages, and email campaigns. Automated emails that trigger on key actions (new referral, conversion, reward due). Advanced referral tracking shows who referred whom, who has converted, and who to reward, with real-time analytics. Give your customers a branded referral portal to track referrals and rewards. Integrates with 8,000+ apps (HubSpot, Salesforce, Stripe, Intercom, Zapier) plus API and webhooks. 200+ rewards (gift cards, Stripe credits, PayPal) or issue custom rewards. GDPR, SOC 2, ISO 27001 compliant. Plans from $200/month with 24/7 support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Home service companies like roofing, HVAC, plumbing, and more.

Audience

Built for finance, insurance, home services, SaaS, and more, it gives you everything needed to promote, track, and reward referrals from start to finish.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$95 per month
Plans start from $95 per month, and go up to $1000 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.7 / 5
support 2.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.6 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The referral program called ReferPro is nothing but a blessing for our company. Being at home services, the value of interpersonal relationship relationships is what drives a lot of our business. Word-of-mouth needs to supplemented with a tool like this. Lacey and her team have been diligently, teaching us how to best utilize this program from the beginning, always ready to schedule a meeting to clarify any missed details, and helping us close gaps. Feel extremely grateful for all the work they’re doing to make sure that our ReferPro program is top-notch and working. I also love the scorecard feature, helping us to fully utilize the program in all areas of our business.
  • They have a good idea, the platform seem ok, not sure what more to add.
  • Good idea executed poorly Pretty easy to use They do a lot of the set up for you The product has a future for sure, needs to work on their customer service and support and widen the use cases of campaigns

Cons

  • Not necessarily a con, but it would be cool to see a score of 100 on the scorecard example. Whether that’s a home service, or any other company that’s fully utilizing it it would be cool to have a case study to refer to.
  • rigidity, slow communication, salesy, locked in contract
  • Not very customizable Emails go to spam Can’t be used for multiple types of campaigns Customer service is poor and quite slow

Pros & Cons from Real Users

Pros

  • It's very easy to use such overall. No complications or obstacles while creating referral campaigns for my business.
  • The software is really easy to use and I can have multiple campaigns which allows me to build customized referral programs for different clients without needing a developer to help me.
  • Referral Factory allows us to run multiple referral programs all at the same time. The tracking dashboard gives us a clear view of each of all our different referral programs and which one is working better. We were also able to integrate our referral program with our Salesforce CRM making it that much easier to chase referral leads and close new sales fasters.
  • I really liked the demo call as the consultant, Jess, was helpful in showing me the ins and outs of referral marketing. Since I’m not a marketer, this was very useful.
  • As a marketer I liked that you could build a 100% working referral program without any coding. A lot of the other tools you have to install scripts etc. Oh and also the branding options are good too - everything can be customised.

Cons

  • No cons. It has east to use interface which allows you to be flexible with your campaign customization.
  • I have been using the software for a few months now and haven't had any issues with it so far.
  • Only that you can’t enable sharing direct to Instagram.
  • I haven’t had any major problems so far but it would be great if there were more resources available on how to run referral marketing in the field of education. It’s all been a steep learning curve but I’m glad it’s working!
  • So far nothing - we have been using the basic plan for last 6 months.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ReferPro
Founded: 2024
United States
www.referpro.com

Company Information

Referral Factory
Founded: 2020
Netherlands
referral-factory.com/

Alternatives

Alternatives

OSI Affiliate Software

OSI Affiliate Software

Omnistar Interactive

Categories

Referral Supported

Categories

Affiliate Supported

Affiliate Program is an exciting opportunity for marketers, entrepreneurs, and content creators to earn commissions by promoting one of the leading referral marketing platforms. As an affiliate, you can leverage your audience and network to generate income while helping businesses streamline their referral programs.

Brand Advocacy Supported
Customer Advocacy Supported
Lead Generation Supported

Looking to boost your customer base and increase revenue? Referral Factory makes lead generation simple and effective by leveraging the power of word-of-mouth marketing. With our platform, you can create fully automated referral programs that turn your existing customers into brand advocates—generating high-quality leads on autopilot!

Referral Supported

The word "referral" refers to the act of directing someone to a person, business, or service, usually with a recommendation or endorsement. In a business context, it typically means when a satisfied customer or individual recommends a product, service, or company to someone else.

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Not Supported
Referral Tracking Supported
Rewards Management Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Not Supported
Referral Tracking Supported
Rewards Management Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Not Supported
Commission Management Not Supported
Contest Management Not Supported
Coupon Management Not Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Not Supported
Social Sharing Supported

Customer Advocacy Features

Advocate Management Not Supported
Campaign Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Not Supported
Social Engagement Not Supported

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Integrations

Salesforce Supported
ServiceTitan Supported
Zapier Supported
Acculynx Supported
Axis LMS Not Supported
Housecall Pro Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
JobNimbus Supported
Jobber Supported
Make Not Supported
Pipedrive Not Supported
Podium Supported
QuickBooks Online Supported
Shopify Not Supported
SmartCallz Supported
Twilio Supported
Zoho CRM Not Supported
monday AI work platform Not Supported

Integrations

Salesforce Supported
ServiceTitan Supported
Zapier Supported
Acculynx Not Supported
Axis LMS Supported
Housecall Pro Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
JobNimbus Not Supported
Jobber Not Supported
Make Supported
Pipedrive Supported
Podium Not Supported
QuickBooks Online Not Supported
Shopify Supported
SmartCallz Not Supported
Twilio Not Supported
Zoho CRM Supported
monday AI work platform Supported
Claim ReferPro and update features and information
Claim ReferPro and update features and information
Claim Referral Factory and update features and information
Claim Referral Factory and update features and information