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About

Reelo is a customer engagement and retention platform built specifically for restaurants in India. It helps businesses capture customer data across dine-in, delivery, and walk-in orders and turn that data into repeat business through CRM, loyalty programs, feedback collection, and automated campaigns. Unlike point-only loyalty tools, Reelo focuses on behaviour-based engagement, such as win-back campaigns, tiered loyalty programs, birthday and anniversary offers, and personalised WhatsApp communication. The platform integrates with popular restaurant POS systems and WhatsApp Business API, allowing brands to run targeted campaigns without relying on manual data uploads or generic discount blasts. Reelo is best suited for restaurants, cafes, QSRs, and multi-outlet brands that want to build long-term customer relationships, improve retention, and reduce dependency on aggregator discounts.

About

Hospitality business is always at the brunt end of the stick. It experiences the most brand disloyalty or brand indifference by guests. Acquiring new guests and retaining existing ones has always been an overarching challenge. Therefore becoming a customer engaging brand is only sure-fire method to sealing the deal of customer loyalty. To change this, changing focus is the need of hour. Putting focus back on the guest by talking to them in the language they understand will largely bring you success. Incentiwised Customer Retention Solution helps you walk the extra mile and get that edge on your customer’s insight. It picks minutest behavior change and pattern in the consumer and formulates a detailed report. With this deep level analysis, you can tailor your offerings to individual or institutional buyers for longer customer retention.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants and retail businesses

Audience

Companies looking for a customer retention solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

₹2500/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Reelo
Founded: 2016
India
www.reelo.io

Company Information

incentiwised
Founded: 2017
United Kingdom
www.incentiwised.com

Alternatives

Alternatives

PAR Engagement

PAR Engagement

PAR Technology
Paytronix

Paytronix

Paytronix Systems
PAR

PAR

PAR Technology

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Restaurant Marketing Features

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Integrations

ALLPOS
Ciferon
DotPe
Gofrugal ServeEasy
LUCID POS
Petpooja
Posify
Quickbill
RanceLab
Restroworks
RomioTech Cloud Kitchen
VasyERP
eZee Burrp!

Integrations

ALLPOS
Ciferon
DotPe
Gofrugal ServeEasy
LUCID POS
Petpooja
Posify
Quickbill
RanceLab
Restroworks
RomioTech Cloud Kitchen
VasyERP
eZee Burrp!
Claim Reelo and update features and information
Claim Reelo and update features and information
Claim incentiwised and update features and information
Claim incentiwised and update features and information