Audience
Restaurants and retail businesses
About Reelo
Reelo is a customer engagement and retention platform built specifically for restaurants in India.
It helps businesses capture customer data across dine-in, delivery, and walk-in orders and turn that data into repeat business through CRM, loyalty programs, feedback collection, and automated campaigns.
Unlike point-only loyalty tools, Reelo focuses on behaviour-based engagement, such as win-back campaigns, tiered loyalty programs, birthday and anniversary offers, and personalised WhatsApp communication.
The platform integrates with popular restaurant POS systems and WhatsApp Business API, allowing brands to run targeted campaigns without relying on manual data uploads or generic discount blasts.
Reelo is best suited for restaurants, cafes, QSRs, and multi-outlet brands that want to build long-term customer relationships, improve retention, and reduce dependency on aggregator discounts.
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Pricing
Starting Price:
₹2500/month
Pricing Details:
₹2500 /outlet/month
Billed every 12 months
Billed every 12 months
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Reelo
Founded: 2016
India
www.reelo.io
Videos and Screen Captures
Memberships by Reelo
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Live Online
Support
Phone Support
Online
Reelo Frequently Asked Questions
Reelo Product Features
Customer Loyalty
CRM
Supported
Corporate Memberships
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Loyalty Card System
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Supported
Rewards Management
Supported
Gift Card System
Not Supported
Member Portal
Not Supported
Restaurant Marketing
CRM
Supported
Customer Data Platform
Supported
Email Marketing
Supported
Feedback Management
Supported
Loyalty Management
Supported
Marketing Automation
Supported
Personalization
Supported
SMS Marketing
Supported
Social Media Management
Supported
Website Builder
Supported
Advertising Management
Not Supported
Menu Management
Not Supported
Online Ordering
Not Supported
Promotion Management
Not Supported
