Reelo vs. DirectDialogs Comparison


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About Reelo is a customer engagement and retention platform built specifically for restaurants in India. It helps businesses capture customer data across dine-in, delivery, and walk-in orders and turn that data into repeat business through CRM, loyalty programs, feedback collection, and automated campaigns. Unlike point-only loyalty tools, Reelo focuses on behaviour-based engagement, such as win-back campaigns, tiered loyalty programs, birthday and anniversary offers, and personalised WhatsApp communication. The platform integrates with popular restaurant POS systems and WhatsApp Business API, allowing brands to run targeted campaigns without relying on manual data uploads or generic discount blasts. Reelo is best suited for restaurants, cafes, QSRs, and multi-outlet brands that want to build long-term customer relationships, improve retention, and reduce dependency on aggregator discounts.	About A full-featured loyalty platform that seamlessly integrates with your point of sale (POS), mobile app, website, e-commerce system and communication platforms. We offer an end to end white-label solution. You can design and run a custom loyalty program for your single or multi-outlet store on our award-winning loyalty platform. At any interaction point, be it at the point of sale or mobile or website, customers will experience only your brand and our platform stays completely in the background. You can choose to issue reward cards that carry your brand or want to implement a cardless loyalty program based on mobile numbers. Mobile apps offer additional opportunity to engage customers with the brand. End customers use apps to check points balance, locate the nearest outlet, look for offers, etc. Our standalone loyalty app (both Android and iOS) can be customized to your business need.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Restaurants and retail businesses	Audience Companies of all sizes in need of a Campaign Management platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing ₹2500/month ₹2500 /outlet/month Billed every 12 months Free Version Supported Free Trial Supported	Pricing $15.00/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Reelo Founded: 2016 India www.reelo.io	Company Information DirectDialogs Founded: 2011 United States www.directdialogs.com
Alternatives TableUp	Alternatives White Label Loyalty
Rewards Network	Reelo
Zipler.io	eWORDofMOUTH
Fydo	Loyalty Gator
PAR PAR Technology View All	Loyalty Reward Stamp View All
Categories Customer Loyalty Supported Restaurant Marketing Supported	Categories Campaign Management Supported Customer Loyalty Supported Email Marketing Supported
Customer Loyalty Features Corporate Memberships Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Show More Features Restaurant Marketing Features Advertising Management Not Supported CRM Supported Customer Data Platform Supported Email Marketing Supported Feedback Management Supported Loyalty Management Supported Marketing Automation Supported Menu Management Not Supported Online Ordering Not Supported Personalization Supported Promotion Management Not Supported SMS Marketing Supported Social Media Management Supported Website Builder Supported	Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Not Supported Show More Features Campaign Management Features Channel Management Supported Contact Database Supported Email Marketing Supported Event Triggered Actions Supported Lead Management Not Supported Multi-Campaign Supported Email Marketing Features A/B Testing Not Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported
Integrations ALLPOS Supported Ciferon Supported DotPe Supported Gofrugal ServeEasy Supported LUCID POS Supported Petpooja Supported Posify Supported Quickbill Supported RanceLab Supported Restroworks Supported RomioTech Cloud Kitchen Supported Vasy Supported eZee Burrp! Supported Show More Integrations View All 13 Integrations	Integrations ALLPOS Not Supported Ciferon Not Supported DotPe Not Supported Gofrugal ServeEasy Not Supported LUCID POS Not Supported Petpooja Not Supported Posify Not Supported Quickbill Not Supported RanceLab Not Supported Restroworks Not Supported RomioTech Cloud Kitchen Not Supported Vasy Not Supported eZee Burrp! Not Supported Show More Integrations
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