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About

Reelo is a customer engagement and retention platform built specifically for restaurants in India. It helps businesses capture customer data across dine-in, delivery, and walk-in orders and turn that data into repeat business through CRM, loyalty programs, feedback collection, and automated campaigns. Unlike point-only loyalty tools, Reelo focuses on behaviour-based engagement, such as win-back campaigns, tiered loyalty programs, birthday and anniversary offers, and personalised WhatsApp communication. The platform integrates with popular restaurant POS systems and WhatsApp Business API, allowing brands to run targeted campaigns without relying on manual data uploads or generic discount blasts. Reelo is best suited for restaurants, cafes, QSRs, and multi-outlet brands that want to build long-term customer relationships, improve retention, and reduce dependency on aggregator discounts.

About

With a simple prompt, you can learn and gain insights into who your top recurring customers are. Our AI suggests the right personalized messages to reach your customers directly. With the power of AI understand how menu items are performing and how to increase your sales. Find a place to eat, make a reservation, and order your food all before heading into the restaurant. It’s a game changer for the in-person dining experience. Say goodbye to all of the hassles of waiting for a table, ordering your food, and splitting the check. Tavolo is a restaurant data analytics platform that leverages AI to automate direct-to-consumer marketing for restaurant owners. Customers have control over their dining experience by reserving, and paying ahead right from their phones. By allowing customers to pay right from their phones they can close out their tickets and leave as soon as they are ready freeing up tables faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants and retail businesses

Audience

Business owners in search of a tool to gain customer insights and automate marketing

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Version Supported
Free Trial Supported

Pricing

$500 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • I use Tavolo for all of my video content on Instagram and Tiktok. I've generated hundreds of thousands of views over the last year working with them. I also use it for all of my email and SMS marketing. It gets me results that I can see. That simple.
  • None.

Cons

  • Took me some time to get used to the platform. Otherwise, it's awesome.
  • Everything. Customer service total inexistent. They charge me 4 months and this nothing. Definitely a fraud.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Reelo
Founded: 2016
India
www.reelo.io

Company Information

Tavolo
United States
www.tavolo.ai/

Alternatives

Alternatives

PAR

PAR

PAR Technology

Categories

Categories

Restaurant Marketing Features

Advertising Management Not Supported
CRM Supported
Customer Data Platform Supported
Email Marketing Supported
Feedback Management Supported
Loyalty Management Supported
Marketing Automation Supported
Menu Management Not Supported
Online Ordering Not Supported
Personalization Supported
Promotion Management Not Supported
SMS Marketing Supported
Social Media Management Supported
Website Builder Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Integrations

ALLPOS Supported
Ciferon Supported
DotPe Supported
Gofrugal ServeEasy Supported
LUCID POS Supported
Petpooja Supported
Posify Supported
Quickbill Supported
RanceLab Supported
Restroworks Supported
RomioTech Cloud Kitchen Supported
Vasy Supported
eZee Burrp! Supported

Integrations

ALLPOS Not Supported
Ciferon Not Supported
DotPe Not Supported
Gofrugal ServeEasy Not Supported
LUCID POS Not Supported
Petpooja Not Supported
Posify Not Supported
Quickbill Not Supported
RanceLab Not Supported
Restroworks Not Supported
RomioTech Cloud Kitchen Not Supported
Vasy Not Supported
eZee Burrp! Not Supported
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