Reef vs. Success4 Comparison


Reef Reef.ai	Success4	+	+
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About Reef is a customer revenue platform that helps companies predictably grow revenue with existing customers and fast-tracks net retention reporting. The tide has shifted. New sales have slowed, easy upsell is gone, and the NRR game just got much harder. Many companies are not equipped to succeed in this new reality, and it creates a revenue gap. Startups wait too long to build a foundation for NRR excellence and it suppresses acceleration resulting in a revenue gap. Many companies are not equipped to succeed in this new reality, and it creates a revenue gap. Priority investment areas for startup acceleration. Generate board-ready current and historical analytics for net retention including renewals, upsell, and cross-sell. Visualize territories to quickly identify growth opportunities and churn risk based on engagement, product usage, consumption %, health score, and NPS. Convert insights into action with advanced targeting and workflow to ensure consistent follow-through and execution.	About Success4 centralizes data from all customer interactions and data sources, monitors health and product usage, and predicts customer behavior so that the customer success teams can proactively engage with their customers in the most meaningful way.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies in search of a solution to predictably grow revenue with existing customers	Audience Customer Service solution for companies
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $99 $99 per user for a month for the first 5 users and $89 for every other user after that 5. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Reef.ai United States www.reef.ai/	Company Information Success4 Founded: 2016 United States success4.us
Alternatives CustomerGauge	Alternatives Cuoral
Gainsight	Freshsuccess Freshworks
ThriveStack	ZapScale
Customerscore.io	SuccessGuardian
Cuoral View All	Startdeliver View All
Categories Customer Success Supported Revenue Operations Supported	Categories Customer Success Supported
	Customer Success Features Account Alerts Supported Account Management Supported Communication Management Not Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Supported Revenue Management Supported Usage Tracking / Analytics Supported Win / Loss Analysis Supported
Integrations AirCare Not Supported Amazon S3 Not Supported CloudTalk Not Supported Freshchat Not Supported Freshdesk Not Supported Freshsales Not Supported Gmail Not Supported Grafana Cloud Not Supported HubSoft Not Supported Microsoft Outlook Not Supported Mixpanel Not Supported Pipedrive Not Supported QuickBooks Online Not Supported Recurly Not Supported Salesforce Not Supported Stripe Not Supported Zendesk Not Supported Zoho CRM Not Supported Zoho Mail Not Supported Show More Integrations	Integrations AirCare Supported Amazon S3 Supported CloudTalk Supported Freshchat Supported Freshdesk Supported Freshsales Supported Gmail Supported Grafana Cloud Supported HubSoft Supported Microsoft Outlook Supported Mixpanel Supported Pipedrive Supported QuickBooks Online Supported Recurly Supported Salesforce Supported Stripe Supported Zendesk Supported Zoho CRM Supported Zoho Mail Supported Show More Integrations View All 22 Integrations
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