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About

Everything you should be doing, but all connected in a single platform. Say no more to managing multiple apps that don't play well together. Get a premium set of products and see the power of the single platform. Redo returns enables brands to offer a premium return service for their customers without eating into your bottom line. Eliminate costs, reduce operational burden, and minimize manual errors. Whether you offer free returns today or not, Redo enables you to offer a premium experience to your customers. Our flexible return engine allows you to fit any return policy into Redos flows. Fully customize your customer experience depending on the customer, implement smart flows, and incentivize exchanges and store credit. Give customers peace of mind with return coverage. When customers opt-in, Redo covers the return label. Our exchange-first experience ensures your customers will have no problem finding a variant or whole new item from your store.

About

EcoReturns is an AI-ML-powered eCommerce returns solution that reduces, automates, and manages returns for online brands worldwide. It helps brands meet their sustainability goals by reducing carbon emissions caused due to returns. Our returns reduction features include: 1. Risk assessment model that flags risky orders 2. Smart incentives that entice shoppers to retain an item instead of returning them 3. High-end return analytics that allows merchants to gather actionable insights about returns. Our customers have successfully prevented returns worth over $700k to date and have saved thousands of dollars. Here are a few reasons why EcoReturns is the best returns solution for you: -Reduce returns by 30% -Save up to 80% on operational costs -Meet your sustainability goals -Convert existing customers to repeat customers Go live with EcoReturns in just a few minutes and join our family of thousands of brands that have scaled from 0-10!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and brands in need of a tool to grow their brand and their business operations

Audience

Ecommerce Businesses, D2C brands, Ecommerce Fulfilment centers/warehouses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Advanced Version Available at $19/mo for up to 60 return requests
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • -Customer support team -Features that enabled me to take steps towards reducing returns -Customized returns portal -Their willingness to go a step ahead for the customer -Automations -They are integrated with almost all logistics providers.

Cons

  • Nothing as such.. They are building the product by the day and I'm sure they will incorporate the features that we asked for.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Redo
United States
www.getredo.com

Company Information

Saara
Founded: 2019
United States
saara.io/ecoreturns

Alternatives

Alternatives

QuickReturns

QuickReturns

Infoxen Technologies
ZigZag

ZigZag

ZigZag Global

Categories

Returns Management Supported

Categories

Returns Management Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Integrations

Shopify Supported
Easyship Not Supported
Facebook Supported
Flip Supported
Gmail Supported
Gorgias Not Supported
Klaviyo Supported
Meta AI Supported
Microsoft Outlook Supported
NetSuite Supported
Razorpay Not Supported
Rise.ai Supported
Salesforce Agentforce Commerce Supported
ShipHero Supported
Shiprocket Not Supported
Tapcart Supported
Two Boxes Supported
UPS Ready Not Supported
Zendesk Not Supported

Integrations

Shopify Supported
Easyship Supported
Facebook Not Supported
Flip Not Supported
Gmail Not Supported
Gorgias Supported
Klaviyo Not Supported
Meta AI Not Supported
Microsoft Outlook Not Supported
NetSuite Not Supported
Razorpay Supported
Rise.ai Not Supported
Salesforce Agentforce Commerce Not Supported
ShipHero Not Supported
Shiprocket Supported
Tapcart Not Supported
Two Boxes Not Supported
UPS Ready Supported
Zendesk Supported
Claim Redo and update features and information
Claim Redo and update features and information
Claim EcoReturns and update features and information
Claim EcoReturns and update features and information