ScreenStepsBlue Mango Learning Systems
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Related Products
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About
Redgrasp is a microlearning platform that helps organizations reinforce knowledge through brief, recurring quiz questions based on their documents, protocols, guidelines, and procedures. Administrators organize campaigns for defined audiences and schedule questions for email delivery. People in the same audience can receive the same question at the same time, creating an opportunity to discuss the topic. Participants submit answers and comments, while administrators review responses and knowledge levels by subject or group. Organizations can write questions, invite subject-matter experts to contribute, use questions from a question bank, or work with Redgrasp to develop questions and explanations. The platform supports staff learning, professional development, onboarding, communication of updated procedures, and accreditation preparation in healthcare, education, professional associations, government, and other organizations.
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About
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Healthcare organizations, professional associations, educational institutions, government organizations and other teams.
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Audience
Companies of all sizes seeking a solution to manage employees and training processes
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$57.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRedgrasp
Founded: 2016
Netherlands
redgrasp.com
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Company InformationBlue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Desktop.com
Not Supported
Indent
Not Supported
Outdoo AI
Not Supported
Rippling
Not Supported
SURFconext
Supported
Teamstack
Not Supported
Zendesk
Not Supported
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Integrations
Desktop.com
Supported
Indent
Supported
Outdoo AI
Supported
Rippling
Supported
SURFconext
Not Supported
Teamstack
Supported
Zendesk
Supported
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