ScreenSteps

ScreenSteps

Blue Mango Learning Systems
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About

Redgrasp is a microlearning platform that helps organizations reinforce knowledge through brief, recurring quiz questions based on their documents, protocols, guidelines, and procedures. Administrators organize campaigns for defined audiences and schedule questions for email delivery. People in the same audience can receive the same question at the same time, creating an opportunity to discuss the topic. Participants submit answers and comments, while administrators review responses and knowledge levels by subject or group. Organizations can write questions, invite subject-matter experts to contribute, use questions from a question bank, or work with Redgrasp to develop questions and explanations. The platform supports staff learning, professional development, onboarding, communication of updated procedures, and accreditation preparation in healthcare, education, professional associations, government, and other organizations.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare organizations, professional associations, educational institutions, government organizations and other teams.

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$57.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Redgrasp
Founded: 2016
Netherlands
redgrasp.com

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

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Categories

Microlearning Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Desktop.com Not Supported
Indent Not Supported
Outdoo AI Not Supported
Rippling Not Supported
SURFconext Supported
Teamstack Not Supported
Zendesk Not Supported

Integrations

Desktop.com Supported
Indent Supported
Outdoo AI Supported
Rippling Supported
SURFconext Not Supported
Teamstack Supported
Zendesk Supported
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