Recotrust vs. Trustpilot Comparison


Recotrust	Trustpilot	+	+
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Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website
About Increase your conversion rate using reviews from your customers. Unlimited amount of reviews, only from buying customers. Full access to widgets and analytics tools. Free 2 months trial to give you insight in effects. Full support and assigned customer success manager. Three simple, winning steps towards a higher conversion rate. We help you gather reviews automatically, and only from your buying customers! The setup is super simple and give you a constant feed of customer reviews. With our review-tool you can easily like or reply your reviews and engage with your customers. Display your latest reviews in your webshop with a variety of widgets and trust-badge, that are implemented with an iframe. Different sizes and models lets enable stylish implementations. Let reviews follow your customer from first view to the cart, and make the customer feel confident you will deliver what you promise.	About Grow brand trust. Show brand trust. Trustpilot reviews get you closer to your customers and power your business forward. Built on honesty and transparency, Trustpilot is the people's choice for reviews. With over 400,000 businesses reviewed and 1.1 trillion ratings and reviews displayed in Google annually, companies use Trustpilot to establish credibility and improve their reputation. Get great reviews by making it easy for customers to leave reviews. Tap into your customers' desire to share their experiences and build your brand. Increase conversions with the power of your customers. Share your best reviews everywhere customers are looking. Turn customer reviews into increased influence and sales. Trustpilot is the world's most powerful review platform. Every heartfelt review helps create ever-improving experiences for both people and companies.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies that want to get online reviews from their customers to increase their conversion rate	Audience Companies of all sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $199.00 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.4 / 5 ease 4.0 / 5 features 3.6 / 5 design 4.0 / 5 support 2.4 / 5 Read all reviews
	Pros & Cons from Real Users Pros - Recognized consumer brand that many shoppers know and actively check - Centralized hub for collecting customer feedback in one place - Basic API access and embeddable widgets available for website integration The popular review service. Well known brand for customers not only in Europe but in United Status too. Trustpilot is a complete system to be able to consult complete reviews on any type of website or specific categories. The first thing I like is that Trustpilot has a wide variety of different categories where various customer experiences and reviews are stored from banks, clothing stores, furniture stores, pet stores and many more categories, this is great for the consumer can consult detailed reviews of a store before buying a product. TrustPilot allows you to filter recent or old reviews, allows you to filter information from companies and web pages, information such as domain, physical address of each company, details and history of each company. Trustpilot allows you to consult company information, this helps a lot to improve the confidence of potential customers who want to purchase a product or service. Decent user interface, but that's about it. There's not much more to say here. The interface is nice but Trustpilot has huge issues otherwise. Good website interface. Easy to read or provide review. Covers most of the software and websites. Decent amount of trusted reviews. Free to use. Cons - Publishes unverified negative reviews with zero proof of purchase, order history, or evidence of an actual customer relationship - Blocks businesses from inviting satisfied customers to review unless they pay a ~€500/month subscription - Company profiles cannot be deleted, permanently locking businesses into reputational exposure even after they stop using the service - Moderation enforces double standards: fake reviews from non-customers often stay published, while genuine reviews from real customers are removed - Freezes legitimate user accounts and rejects proof of purchase when flagging authentic feedback as fake - Poor technical value: basic API features and widgets are presented as premium innovations despite enterprise-level pricing - Creates a distorted ecosystem where angry voices are amplified for free and honest positive feedback is trapped behind a paywall Violation of agreement and extortion from Trustpilot Everything in Trustpilot is very good, it is a very complete platform to write and read new reviews about various web pages or physical sites such as restaurants or any place that you want to check about its reputation. Trustpilot's overall design is very good and works flawlessly, the review consulting and moderation time for each review is relatively short, posting in about 12-24 hours. I have never had any problems with Trustpilot. In my opinion, there is little to no review moderation on Trustpilot. I believe you can find fake reviews on almost any product or service. They are easily spottable because they have little to do with the product or service being reviewed, or are all written in the same sort of template, which indicates the company wrote the reviews themselves. A large amount of vague & silly one line reviews can also be found - It definitely needs to increase moderation to ensure quality control. No integration with LinkedIn - It should use LinkedIn as login source to fetch honest reviews.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Recotrust United States www.recotrust.com	Company Information Trustpilot Founded: 2007 Denmark business.trustpilot.com
Alternatives Reviewnicely	Alternatives Birdeye
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Bragly View All	Boostly View All
Categories Review Management Supported	Categories Brand Management Supported Customer Feedback Supported NPS Supported Product Review Supported Reputation Management Supported Review Management Supported
	Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Not Supported Show More Features Brand Management Features Approval Process Control Not Supported Artwork Management Not Supported Asset Management Not Supported Change Management Supported Fulfillment Distribution Not Supported Project Management Not Supported Reputation Management Features Campaign Management Not Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported
Integrations Apteco Orbit Not Supported Cohley Not Supported Collectif Not Supported Coris Not Supported Dataddo Not Supported Force24 Not Supported Fresh Relevance Not Supported Happeo Not Supported Mailchimp Not Supported OnPrintShop Not Supported Prodsight Not Supported Retamo Not Supported Reviewa Not Supported Reviewshake Not Supported RightResponse AI Not Supported Sprinklr Social Not Supported Studioflo Not Supported Wufoo Not Supported eDesk Not Supported Show More Integrations	Integrations Apteco Orbit Supported Cohley Supported Collectif Supported Coris Supported Dataddo Supported Force24 Supported Fresh Relevance Supported Happeo Supported Mailchimp Supported OnPrintShop Supported Prodsight Supported Retamo Supported Reviewa Supported Reviewshake Supported RightResponse AI Supported Sprinklr Social Supported Studioflo Supported Wufoo Supported eDesk Supported Show More Integrations View All 133 Integrations
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