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About

​RecRam is an AI-driven platform designed to enhance customer support and feedback collection through video and voice solutions. It allows customers to record and share their experiences, demonstrate product usage, and report technical issues via interactive video responses, eliminating the need for time-consuming interviews or on-site visits. It offers browser-based recording with multi-camera support, voice recording, screenshot capabilities, and file uploads, ensuring comprehensive issue documentation. RecRam's AI-powered analysis automatically transcribes, summarizes, and extracts key insights from these video responses, including sentiment analysis to detect customer emotions. Businesses can embed customizable video-enabled survey buttons and pop-ups on their websites, facilitating seamless visitor feedback. It integrates with existing workflows through RESTful API, webhooks, and Zapier, and prioritizes data security with GDPR compliance, and SSL/TLS encryption.

About

Our observation methods ensure your customers are comfortable and natural while interacting with brands. Our researchers specialize in video. And our analytics platform means we won’t miss a thing. We will deliver your data in an actionable format, ensuring optimal results for your brand. We use market leading devices to ensure maximum comfort, ease and quality for both the agencies and consumers. We capture consumers in their natural environments to ensure genuine insights. We use wearables, such as Go Pros, fixed cameras, eye trackers and more. Translate, subtitle, tag by theme, behaviours and sentiment. Create showreels to bring your presentations to life with video evidence and compelling stories. We store all your footage so you don’t have to. Simply access it as and when you need. We can store, analyse and subtitle existing vox pops and free form video responses, meaning you can search by themes to understand consumers better.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product development teams searching for a solution to improve product design and functionality through AI-analyzed video response

Audience

End-to-end video analytics and research platform for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$65 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RecRam
Founded: 2022
Turkey
recram.com

Company Information

weseethrough
Founded: 2013
United Kingdom
weseethrough.com/brands/

Alternatives

Alternatives

LivingLens

LivingLens

Medallia

Categories

AI Tools Supported
Customer Feedback Supported
Video Testimonial Supported

Categories

Market Research Supported
Subtitle Supported
User Research Supported
Video Analytics Supported

Integrations

Amazon S3 Supported
Google Cloud Platform Supported
Intercom Supported
ServiceNow Supported
Zapier Supported
Zendesk Supported

Integrations

Amazon S3 Not Supported
Google Cloud Platform Not Supported
Intercom Not Supported
ServiceNow Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim RecRam and update features and information
Claim RecRam and update features and information
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