Scritch

Scritch

Okapi Works
+
+

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About

Most failed subscription payments don't come back on a retry. Expired cards, 3D Secure requests and generic bank declines need the customer to act, and most customers never notice the payment failed. Rebounce connects to Stripe, Paddle or Square in a few minutes. When a payment fails, it reads the decline code, retries only when a retry can work, and sends the customer a short sequence by email, SMS or WhatsApp with a link to a page where they update the card or confirm 3D Secure. No login needed. The sequence stops the moment the invoice is paid. In our own data, 44% of customers who opened the payment link paid on that page, while automatic retries recovered 5.5%. Also included: card expiry warnings 30 days ahead, weekly recovery reports, and a free 90-day audit of your Stripe account (read-only, no signup). Pricing is flat: Starter $3.50/month, Growth $14/month, Scale $39/month. No percentage of recovered revenue.

About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS and subscription businesses that bill through Stripe, Paddle or Square and lose revenue to failed card payments. Built for small and mid-size companies, including ones with customers in Latin America who are easier to reach on WhatsApp than by email.

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$3.50/month
Free Version Not Supported
Free Trial Supported

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Rebounce
Founded: 2026
Brazil
rebounce.dev

Company Information

Okapi Works
Belgium
scritch.xyz/

Alternatives

Alternatives

No Alternatives
BetterRetain AI

BetterRetain AI

BetterRetain

Categories

Categories

Customer Service Supported

Integrations

Discord Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Paddle Supported
Slack Not Supported
Square Payments Supported
Stripe Supported
Zendesk Not Supported

Integrations

Discord Supported
Intercom Supported
Jira Supported
Linear Supported
Paddle Not Supported
Slack Supported
Square Payments Not Supported
Stripe Not Supported
Zendesk Supported
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