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About

Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.

About

puzzlebot is a cloud-based no-code platform for building and managing chatbots and mini-apps for messengers. Its visual scenario builder supports commands, conditions, and actions; Puzzlo AI can create or edit project components from text or voice prompts. Teams can manage bots, channels, chats, forums, and subscriber records; publish mini-apps; automate message sequences and broadcasts; collect form responses and orders; and set up stores, subscriptions, and payment flows. The service connects with Telegram and MAX and documents CRM, spreadsheet, payment, webhook, open API, and MCP capabilities. puzzlebot is designed for businesses, marketers, educators, creators, and developers who want to launch messenger-based services without building the bot infrastructure themselves. It is delivered online, with projects configured and managed through a browser.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

e-commerce, med-tech, support, smb, education.

Audience

Businesses, marketers, educators, creators, and developers building messaging, sales, registration, or community experiences for Telegram and MAX.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4.99 per month
Buy only the features that you really need.
Free Version Supported
Free Trial Supported

Pricing

$13/month
A free plan is available and does not expire. World paid plans start at $13/month for the Creative tier; longer billing periods offer discounts: 10% for 3 months, 15% for 6 months, and 20% for 12 months.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Re:plain
Founded: 2018
Russian Federation
replain.cc

Company Information

puzzlebot
Russia
puzzle.bot/en/

Alternatives

Alternatives

OneHash Chat

OneHash Chat

OneHash
Conf.app

Conf.app

12Planet

Categories

Chatbot Supported
Customer Service Supported
Customer Success Supported
Forms Automation Supported
Live Chat Supported

Categories

Chatbot Supported

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Not Supported
Collaboration Not Supported
Document Indexing Not Supported
Drag & Drop Not Supported
Full Text Search Not Supported
Remote Document Access Not Supported
Rules-Based Workflow Not Supported
Text Editing Not Supported
Version Control Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Telegram Supported
Bitrix24 Not Supported
Facebook Messenger Supported
Google Analytics Supported
Google Sheets Not Supported
Integrately Supported
Model Context Protocol (MCP) Not Supported
Nocode HQ Supported
Stripe Not Supported
WhatsApp Supported
Zapier Supported
amoCRM Not Supported

Integrations

Telegram Supported
Bitrix24 Supported
Facebook Messenger Not Supported
Google Analytics Not Supported
Google Sheets Supported
Integrately Not Supported
Model Context Protocol (MCP) Supported
Nocode HQ Not Supported
Stripe Supported
WhatsApp Not Supported
Zapier Not Supported
amoCRM Supported
Claim Re:plain and update features and information
Claim Re:plain and update features and information
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Claim puzzlebot and update features and information