TrueDEM

TrueDEM

panagenda GmbH
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About

Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas (APM, Crash Reporting, and Real User Monitoring), all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster. Gain unrivalled visibility into server-side performance. Unlock detailed, code-level insights into the root cause of performance issues so you can take action and deliver lightning-fast digital experiences.

About

TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software teams and organizations seeking a tool to ensure quality assurance

Audience

IT Operations, Service Desk, and Digital Workplace teams at mid-to-large enterprises running Microsoft 365 at scale, including IT Directors and CIOs responsible for employee digital experience and Teams/M365 performance.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$4 per month
Starting from just $4 per 10,000 events per month.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Raygun provides a robust analytic solution to both web and mobile application, In our organization we use Raygun to monitor user analytics on our apps. It monitor user and provide detailed report of metrics like : - How much time user spent on a particular screen. - Most visited screens. - Lag faced by user on a particular screen. Apart from these, Raygun also gives user system and environment information, like OS/Device used by the user to visit the application.

Cons

  • The subscription plans are a bit costlier than its competitors, like Sentry and Google Analytics.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Raygun
Founded: 2012
New Zealand
www.raygun.com

Company Information

panagenda GmbH
Founded: 2007
Germany
www.panagenda.com

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Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Website Monitoring Features

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Integrations

Bitbucket
Blink
CA Flowdock
GitHub
GitHub Student Developer Pack
Jira
Jira Work Management
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Parim
SIGNL4
SessionStack
Slack
Trello
Visual Studio
Zendesk
Zenduty
Zulip

Integrations

Bitbucket
Blink
CA Flowdock
GitHub
GitHub Student Developer Pack
Jira
Jira Work Management
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Parim
SIGNL4
SessionStack
Slack
Trello
Visual Studio
Zendesk
Zenduty
Zulip
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