SmartCOMM

SmartCOMM

Smart Communications
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About

Raven is a centralized platform designed to streamline the orchestration and tracking of transactional messages across multiple channels, including email, SMS, push, WhatsApp, and more. It integrates with over 40 major providers across 10 channels, allowing users to manage all communications through a single API. The platform features a no-code template editor, enabling the creation and updating of notification templates without deployment, ensuring consistent content across channels. Raven's intelligent orchestration allows for the configuration of fallbacks, retries, and routing based on user preferences, ensuring the timely delivery of critical notifications. Comprehensive logs and analytics provide actionable insights across channels, providers, and notifications, consolidating data from all vendors into a single dashboard. Getting started with Raven involves connecting your provider, orchestrating notification workflows, and triggering communications via the Raven API.

About

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Engineering and product teams in need of a tool to manage and send messages across multiple communication channels

Audience

Customer Communications Management software that helps companies maximize omnichannel experiences

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$90 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Raven
Founded: 2021
United States
www.raven.dev/

Company Information

Smart Communications
Founded: 2004
United States
www.smartcommunications.com

Alternatives

Alternatives

Elixir Cloud

Elixir Cloud

Elixir Technologies

Categories

Categories

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Not Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Integrations

2Factor Supported
Amazon SES Supported
Exotel Supported
Firebase Supported
Gmail Supported
Infobip Supported
Kaleyra Supported
MSG91 Supported
Mailgun Supported
Microsoft Outlook Supported
OneSignal Supported
Plivo Supported
Postmark Supported
Route Mobile Supported
SendGrid Supported
Sinch Supported
Telegram Supported
Textlocal Supported
Twilio Supported
WhatsApp Supported

Integrations

2Factor Not Supported
Amazon SES Not Supported
Exotel Not Supported
Firebase Not Supported
Gmail Not Supported
Infobip Not Supported
Kaleyra Not Supported
MSG91 Not Supported
Mailgun Not Supported
Microsoft Outlook Not Supported
OneSignal Not Supported
Plivo Not Supported
Postmark Not Supported
Route Mobile Not Supported
SendGrid Not Supported
Sinch Not Supported
Telegram Not Supported
Textlocal Not Supported
Twilio Not Supported
WhatsApp Not Supported
Claim Raven and update features and information
Claim Raven and update features and information
Claim SmartCOMM and update features and information
Claim SmartCOMM and update features and information