SmartCOMMSmart Communications
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Related Products
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About
Raven is a centralized platform designed to streamline the orchestration and tracking of transactional messages across multiple channels, including email, SMS, push, WhatsApp, and more. It integrates with over 40 major providers across 10 channels, allowing users to manage all communications through a single API. The platform features a no-code template editor, enabling the creation and updating of notification templates without deployment, ensuring consistent content across channels. Raven's intelligent orchestration allows for the configuration of fallbacks, retries, and routing based on user preferences, ensuring the timely delivery of critical notifications. Comprehensive logs and analytics provide actionable insights across channels, providers, and notifications, consolidating data from all vendors into a single dashboard. Getting started with Raven involves connecting your provider, orchestrating notification workflows, and triggering communications via the Raven API.
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About
The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Engineering and product teams in need of a tool to manage and send messages across multiple communication channels
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Audience
Customer Communications Management software that helps companies maximize omnichannel experiences
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$90 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationRaven
Founded: 2021
United States
www.raven.dev/
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Company InformationSmart Communications
Founded: 2004
United States
www.smartcommunications.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Not Supported
Content Management
Supported
Email Distribution
Not Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
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Integrations
2Factor
Supported
Amazon SES
Supported
Exotel
Supported
Firebase
Supported
Gmail
Supported
Infobip
Supported
Kaleyra
Supported
MSG91
Supported
Mailgun
Supported
Microsoft Outlook
Supported
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Integrations
2Factor
Not Supported
Amazon SES
Not Supported
Exotel
Not Supported
Firebase
Not Supported
Gmail
Not Supported
Infobip
Not Supported
Kaleyra
Not Supported
MSG91
Not Supported
Mailgun
Not Supported
Microsoft Outlook
Not Supported
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