SmartCOMMSmart Communications
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Related Products
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About
Raven is a centralized platform designed to streamline the orchestration and tracking of transactional messages across multiple channels, including email, SMS, push, WhatsApp, and more. It integrates with over 40 major providers across 10 channels, allowing users to manage all communications through a single API. The platform features a no-code template editor, enabling the creation and updating of notification templates without deployment, ensuring consistent content across channels. Raven's intelligent orchestration allows for the configuration of fallbacks, retries, and routing based on user preferences, ensuring the timely delivery of critical notifications. Comprehensive logs and analytics provide actionable insights across channels, providers, and notifications, consolidating data from all vendors into a single dashboard. Getting started with Raven involves connecting your provider, orchestrating notification workflows, and triggering communications via the Raven API.
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About
The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Engineering and product teams in need of a tool to manage and send messages across multiple communication channels
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Audience
Customer Communications Management software that helps companies maximize omnichannel experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$90 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRaven
Founded: 2021
United States
www.raven.dev/
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Company InformationSmart Communications
Founded: 2004
United States
www.smartcommunications.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
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Integrations
Amazon SES
ClickSend
Firebase
Gmail
Gupshup
Incept
Infobip
Kaleyra
MSG91
Mailgun
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Integrations
Amazon SES
ClickSend
Firebase
Gmail
Gupshup
Incept
Infobip
Kaleyra
MSG91
Mailgun
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