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About

RatingFlow is a review management tool that helps local businesses collect more 5-star Google reviews while keeping negative feedback private. Instead of sending every customer straight to your Google listing and hoping for the best, RatingFlow uses an intelligent rating threshold to route happy customers (4-5 stars) directly to Google, while quietly redirecting unhappy customers (1-3 stars) to a private feedback form you control. The result: your public rating climbs, and the issues that would have become damaging public reviews land in your inbox instead, where you can actually fix them. The setup is built for non-technical business owners. You connect your Google Business Profile in a single click, set your rating threshold, customize the funnel with your logo, colors, and messaging, and you're live in roughly five minutes.

About

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

RatingFlow is built for local and service-based businesses that live or die by their online reputation. Think roofers, dentists, salons, pubs, pest control companies, garage door repair, auto shops, restaurants, and similar trades. It tends to appeal most to owners who are not especially technical and who want results without a monthly bill. It also works well for agencies and multi-location operators managing reviews across several businesses.

Audience

Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$97/month
Free Version
Free Trial

Pricing

$23 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RatingFlow
United States
ratingflow.co

Company Information

TrueReview
Founded: 2019
United States
truereview.co

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Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Acuity Scheduling
Axis LMS
GoCanvas
Google Business Profile
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments

Integrations

Acuity Scheduling
Axis LMS
GoCanvas
Google Business Profile
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments
Claim RatingFlow and update features and information
Claim RatingFlow and update features and information
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Claim TrueReview and update features and information