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About

RatingFlow is a review management tool that helps local businesses collect more 5-star Google reviews while keeping negative feedback private. Instead of sending every customer straight to your Google listing and hoping for the best, RatingFlow uses an intelligent rating threshold to route happy customers (4-5 stars) directly to Google, while quietly redirecting unhappy customers (1-3 stars) to a private feedback form you control. The result: your public rating climbs, and the issues that would have become damaging public reviews land in your inbox instead, where you can actually fix them. The setup is built for non-technical business owners. You connect your Google Business Profile in a single click, set your rating threshold, customize the funnel with your logo, colors, and messaging, and you're live in roughly five minutes.

About

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

RatingFlow is built for local and service-based businesses that live or die by their online reputation. Think roofers, dentists, salons, pubs, pest control companies, garage door repair, auto shops, restaurants, and similar trades. It tends to appeal most to owners who are not especially technical and who want results without a monthly bill. It also works well for agencies and multi-location operators managing reviews across several businesses.

Audience

Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$97/month
Free Version Not Supported
Free Trial Supported

Pricing

$23 per month
Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

RatingFlow
United States
ratingflow.co

Company Information

TrueReview
Founded: 2019
United States
truereview.co

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Categories

Review Management Supported

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Integrations

Acuity Scheduling Not Supported
Axis LMS Not Supported
GoCanvas Not Supported
Google Business Profile Supported
Google Contacts Not Supported
Google Sheets Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LionDesk Not Supported
Mailchimp Not Supported
ServiceTitan Not Supported
Setmore Not Supported
Simpro Not Supported
Square Payments Not Supported

Integrations

Acuity Scheduling Supported
Axis LMS Supported
GoCanvas Supported
Google Business Profile Not Supported
Google Contacts Supported
Google Sheets Supported
Housecall Pro Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LionDesk Supported
Mailchimp Supported
ServiceTitan Supported
Setmore Supported
Simpro Supported
Square Payments Supported
Claim RatingFlow and update features and information
Claim RatingFlow and update features and information
Claim TrueReview and update features and information
Claim TrueReview and update features and information