Reply Pro

Reply Pro

Basedin
+
+

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About

Getting more reviews starts with customer engagement and satisfaction. You work hard to provide the very best product or service to your customers. Let the Ratesight platform help everyone know how great you are. The platform sends a customizable SMS or email message to start the feedback process simply by adding in the customer’s mobile phone number or email address. If you don’t have many customer's contact information, we provide web page integration for lead generation and app support for in-person kiosk needs. Once you have entered your customer into the system, they can then receive ongoing messages for marketing purposes. Your customer is then asked how likely they are to rate your business and refer a friend. This helps them to easily comment on their experience making this process easy for them and for you. Ratings help to increase your presence on the web and give potential customers a positive outlook on what they will experience.

About

Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Customer loyalty platform for companies

Audience

Companies looking for an end-to-end customer experience platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ratesight
Founded: 2016
United States
ratesight.com

Company Information

Basedin
Founded: 2013
United States
replypro.io

Alternatives

Rize

Rize

Rize Reviews

Alternatives

Symplii

Symplii

Elevatie

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Ratesight and update features and information
Claim Ratesight and update features and information
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Claim Reply Pro and update features and information