Tech-Support ProKeplaCloud
|
||||||
Related Products
|
||||||
About
The most robust digital twin of your solar assets in the industry. Create a comprehensive data model based on your as-builts and other sources of information, including an interactive site map. Insights powered by our industry-leading data model that get better over time with machine learning. Strengthening everything from commissioning to warranty claims to financial due diligence. A centralized and secure platform to store inspection reports, data, documents, CAD files, technical specifications, performance models, warranty documentation, shipping receipts, photographs and field notes. Preserved and made accessible with living geospatial equipment profiles, regardless of staff turnover or ownership changes. Get unlimited inspection reports and analytics from the market leader in aerial thermography. Raptor inspections are input agnostic — drones, planes, satellites or sensors — yours or ours. Access industry-leading training to ensure your data collection meets specifications.
|
About
Tech-Support Pro is support case and service-history software for OEM equipment manufacturers. Support teams can search equipment records by serial number, review specifications and warranty dates, and see prior calls. Staff can record each support interaction with notes, status, warranty information and reason, while maintaining a separate technical service log for physical work such as repairs, parts replacements and firmware updates. A knowledge base links reported problems and resolution steps to applicable machine models. The product also supports escalation tracking with due dates, follow-up lists and warranty-cost analysis by model. Its Android app includes live phone-camera sharing for remote assistance, and single sign-on is supported. Plans are billed monthly according to the number of support agents, with Enterprise plans available for larger teams.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Drone mapping solution for organizations wanting to plan the entire solar lifecycle
|
Audience
OEM equipment manufacturers and their technical support teams
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$99/month
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationRaptor Maps
Founded: 2015
United States
raptormaps.com/raptor-solar-software/
|
Company InformationKeplaCloud
Founded: 2026
United States
keplacloud.com/tech-support-pro
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|