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About

Understand how your teams are doing more than once or twice a year. Get continuous insight into workforce culture and morale and help teams build trust every day. Rapport integrates with tools employees already use and cultivates a daily habit of connection and collaboration in less than 30 seconds. Users can track their energy level, workload, and mindset and then share with their teams so they know one another better. When teams and managers understand each other, there’s less room for miscommunication and more room for collaboration. By tracking trends in real-time (and over time) Rapport helps leaders understand team dynamics and morale, and gain an early warning system for emerging issues. Rapport supports clear communication based on scientifically proven methods for optimizing performance and engagement. Rapport incentivizes trust and team cohesion no matter how a team’s configured, in person, hybrid, or remote.

About

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams requiring a solution to improve collaboration, performance, and engagement

Audience

Organizations looking for an automated asset management for hardware, software, and warranty services solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • ScalePad responds quickly and provide all the support with out delay! Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.
  • The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.

Cons

  • At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.
  • Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Rapport
www.rapport.co

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com

Alternatives

Alternatives

Warranty Wizard

Warranty Wizard

Invarosoft
Simpli5

Simpli5

5 Dynamics
Rapport3

Rapport3

Cubic Interactive

Categories

Collaboration Supported
Team Management Supported

Categories

Integrations

Auvik Not Supported
Cisco Meraki Not Supported
ConnectWise Automate Not Supported
ConnectWise PSA Not Supported
Gemini 2.0 Flash Supported
Gemini Enterprise Supported
Gemini Nano Supported
Google AI Plus Supported
Kaseya VSA Not Supported
ManageEngine Endpoint Central Not Supported
N-able N‑central Not Supported
Naverisk RMM & PSA Not Supported
Neo Agent Not Supported
Network Glue Not Supported
NinjaOne Not Supported
RepairShopr Not Supported
ScalePad Backup Radar Not Supported
ScalePad Quoter Not Supported
ServiceNow Not Supported
Slack Supported

Integrations

Auvik Supported
Cisco Meraki Supported
ConnectWise Automate Supported
ConnectWise PSA Supported
Gemini 2.0 Flash Not Supported
Gemini Enterprise Not Supported
Gemini Nano Not Supported
Google AI Plus Not Supported
Kaseya VSA Supported
ManageEngine Endpoint Central Supported
N-able N‑central Supported
Naverisk RMM & PSA Supported
Neo Agent Supported
Network Glue Supported
NinjaOne Supported
RepairShopr Supported
ScalePad Backup Radar Supported
ScalePad Quoter Supported
ServiceNow Supported
Slack Not Supported
Claim Rapport and update features and information
Claim Rapport and update features and information
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Claim ScalePad and update features and information