ServiceNow Problem ManagementServiceNow
|
||||||
Related Products
|
||||||
About
Sets up in minutes and works day one to boost analyst productivity, detect real incidents, and enable rapid response. Radiant’s AI-powered SOC co-pilot streamlines and automates tedious tasks in the SOC to boost analyst productivity, uncover real attacks through investigation, and enable analysts to respond more rapidly. Automatically inspect all elements of suspicious alerts using AI, then dynamically selects & performs dozens to hundreds of tests to determine if an alert is malicious. Analyze all malicious alerts to understand detected issues’ root causes and complete incident scope with all affected users, machines, applications, and more. Stitch together data sources like email, endpoint, network, and identity to follow attacks wherever they go, so nothing gets missed. Radiant dynamically builds a response plan for analysts based on the specific containment and remediation needs of the security issues uncovered during incident impact analysis.
|
About
ServiceNow® Problem Management makes it possible to restore services quickly—often helping you prevent issues from happening in the first place. With a structured workflow for diagnosing root causes and fixing problems, ServiceNow empowers you to eliminate recurring incidents and minimize the impact of unexpected disruptions. Automated workflows allow problem managers to easily document workarounds and solutions, so IT teams can focus and get more done. With a consolidated view of the incidents and related changes, IT can deliver faster responses and solutions. Speed resolution, slash disruptions, and minimize the impact by publishing solutions and workarounds. Find and address potential failure points and determine issue impact all in one place. Reduce future disruptions from repeat incidents by giving IT the means to stop issues at the source. Increase transparency and collaborate more effectively by sharing updates with service subscribers.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Analysts interested in a solution to automate tedious tasks and boost their productivity
|
Audience
Teams looking to restore services quickly
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationRadiant Security
Founded: 2021
United States
radiantsecurity.ai/platform/
|
Company InformationServiceNow
Founded: 2004
United States
www.servicenow.com/products/problem-management.html
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
CrowdStrike Falcon
Gmail
Microsoft Teams
Okta
Slack
openITCOCKPIT
|
Integrations
CrowdStrike Falcon
Gmail
Microsoft Teams
Okta
Slack
openITCOCKPIT
|
|||||
|
|
|