ServiceNow Problem ManagementServiceNow
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Related Products
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About
Sets up in minutes and works day one to boost analyst productivity, detect real incidents, and enable rapid response. Radiant’s AI-powered SOC co-pilot streamlines and automates tedious tasks in the SOC to boost analyst productivity, uncover real attacks through investigation, and enable analysts to respond more rapidly. Automatically inspect all elements of suspicious alerts using AI, then dynamically selects & performs dozens to hundreds of tests to determine if an alert is malicious. Analyze all malicious alerts to understand detected issues’ root causes and complete incident scope with all affected users, machines, applications, and more. Stitch together data sources like email, endpoint, network, and identity to follow attacks wherever they go, so nothing gets missed. Radiant dynamically builds a response plan for analysts based on the specific containment and remediation needs of the security issues uncovered during incident impact analysis.
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About
ServiceNow® Problem Management makes it possible to restore services quickly—often helping you prevent issues from happening in the first place. With a structured workflow for diagnosing root causes and fixing problems, ServiceNow empowers you to eliminate recurring incidents and minimize the impact of unexpected disruptions. Automated workflows allow problem managers to easily document workarounds and solutions, so IT teams can focus and get more done. With a consolidated view of the incidents and related changes, IT can deliver faster responses and solutions. Speed resolution, slash disruptions, and minimize the impact by publishing solutions and workarounds. Find and address potential failure points and determine issue impact all in one place. Reduce future disruptions from repeat incidents by giving IT the means to stop issues at the source. Increase transparency and collaborate more effectively by sharing updates with service subscribers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Analysts interested in a solution to automate tedious tasks and boost their productivity
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Audience
Teams looking to restore services quickly
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRadiant Security
Founded: 2021
United States
radiantsecurity.ai/platform/
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Company InformationServiceNow
Founded: 2004
United States
www.servicenow.com/products/problem-management.html
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Categories |
Categories |
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Integrations
CrowdStrike Falcon
Supported
Gmail
Supported
Microsoft Teams
Supported
Okta
Supported
Slack
Supported
openITCOCKPIT
Not Supported
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Integrations
CrowdStrike Falcon
Not Supported
Gmail
Not Supported
Microsoft Teams
Not Supported
Okta
Not Supported
Slack
Not Supported
openITCOCKPIT
Supported
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