RWS Language CloudRWS Group
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RequestorRequestor Technologies
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Related Products
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About
The scale and pace of translation has exponentially increased in the last several years. Customers now expect all interactions in their language and companies are struggling to meet the demand. At the same time, Language Service Providers and professional translators are being asked to deliver more content faster, all without sacrificing quality. The status quo is no longer good enough. Translation is evolving. Platforms are emerging and processes continue streamlining to address greater demand. The next generation of translation technology has arrived to meet the needs of everyone involved from content requestors to freelance translators. The only way to ensure true end-to-end security is to deploy solutions that connect all stakeholders in the translation process. Rely on a full range of security options from the enterprise to the independent translator and everyone in between.
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About
Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place. Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication. Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system. You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place. We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses seeking an AI translator solution
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Audience
Companies looking for an adaptable Help desk solution for customer support and internal team requests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$40 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRWS Group
United Kingdom
www.rws.com/translation/language-cloud/
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Company InformationRequestor Technologies
Founded: 2013
Czech Republic
www.requestor.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Intento
PolyAnalyst
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