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About

RMAportal is a leading cloud-based Returns Management Software for implementing your own ready-made, ready-to-use, self-service RMA Processing System (Return Merchandise/Material Authorization) & better Repair-Tracking of OEM and durable goods. Our Returns Management Software solves the missing reverse-logistics side of your sales from your branded online ecommerce store, other online sales like eBay, Facebook Marketplace, etc, even including those from your offline channels. An invaluable benefit that vendors get from using our system is appreciation from their high-value customers for providing them with a world-class repair-tracking interface that is available 24x7. In addition, an improved overall "brand" & better dependability image help our clients attract new loyal customers. Join many other companies - domestic and around the world, that are reaping the benefits of our proven and battle-tested RMA and repair-tracking solution.

About

ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Manufacturers, distributors, and suppliers that need a returns management solution

Audience

Enterprises and companies in need of a platform to manage the entire life-cycle of their returns

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Supported

Pricing

Contact Us for More Details
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

RMAportal
United States
rmaportal.com

Company Information

ReverseLogix
Founded: 2014
United States
www.reverselogix.com

Alternatives

Alternatives

DepotService360

DepotService360

RMB Solutions

Categories

Returns Management Supported

Categories

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Not Supported
Survey Management Not Supported

Integrations

Blue Yonder Warehouse Management System Not Supported
FedEx Ship Manager Not Supported
Magento Not Supported
Manhattan SCALE Not Supported
NetSuite Not Supported
Oracle Cloud Infrastructure Not Supported
Pandium Not Supported
SAP Commerce Cloud Not Supported
Salesforce Not Supported
Shopify Not Supported
WooCommerce Not Supported

Integrations

Blue Yonder Warehouse Management System Supported
FedEx Ship Manager Supported
Magento Supported
Manhattan SCALE Supported
NetSuite Supported
Oracle Cloud Infrastructure Supported
Pandium Supported
SAP Commerce Cloud Supported
Salesforce Supported
Shopify Supported
WooCommerce Supported
Claim RMAportal and update features and information
Claim RMAportal and update features and information
Claim ReverseLogix and update features and information
Claim ReverseLogix and update features and information