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About

Designed for MSPs and IT Professionals, RG System provides a SaaS IT Management platform that combines RMM, Data Backup & Restore and Endpoint Security on a centric portal. With RG System, you protect your whole IT infrastructure - servers, workstations and devices - and you benefit from unique Bitdefender GravityZone Business Security and Dell EMC Avamar integration. Remote access, patch management, ticketing, reporting, VMs backup, replication, firewall... you manage and secure your IT environments from the same web based interface. The portal is affordable, easy-to-use and on a pay as you go model. Make IT Easy, that's what we do!

About

VM Backup (formerly Altaro VM Backup) is an award-wining virtual machine backup and replication solution for Hyper-V and VMware environments. It is used by 40,000+ businesses worldwide. Designed for IT departments, IT resellers, IT consultants and Managed Service Providers (MSPs), the solution provides robust, streamlined, enterprise-level functionality. It’s characterised by ease of use, speed and affordability. With its WAN-Optimized Replication and Continuous Data Protection (CDP), you can achieve minimal RPO and RTO, i.e., drastically reduce the length of time your virtual machines are down and the amount of data lost when disaster strikes – to just minutes. Virtual machine backup and replication software packed with powerful features for Hyper-V and VMware.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MSP, ISV, IT Professionals, CTO, CIO

Audience

Companies that want a comprehensive backup, replication, and disaster recovery suite

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.50
Price per agent and per month
Free Version Not Supported
Free Trial Supported

Pricing

$595.00/one-time
You can choose a one-time purchase or a renewable annual subscription
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to understand and use. Reliable backups and restores. Very good and accessible support.
  • Easy to use software whether it is for File restoration or a complete VM. Back-up checks and reporting tools give me detailed information about any possible concerns. The software saves me a lot of time and is well worth a try if you are looking for a new back-up software for your VM's.
  • Simple to use Reasonable Price Reliable Excellent Support

Cons

  • Error messages could be a bit clearer maybe. The support handles them so it's not that important though.
  • Loading big images from olders dates takes some time to load.. coffee time!
  • I don't have any cons that i can think of.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

RG System
Founded: 2008
France
www.rgsystem.com

Company Information

Hornetsecurity
Founded: 2007
Germany
www.hornetsecurity.com/us/services/vm-backup/

Alternatives

Alternatives

BDRShield

BDRShield

Vembu Technologies
Paragon Protect & Restore

Paragon Protect & Restore

Paragon Software Group

Categories

Backup Supported
Disaster Recovery Supported
IT Management Supported
IT Security Supported
MSP Supported
Network Monitoring Supported
Network Security Supported
Remote Desktop Supported
RMM Supported

Categories

Data Recovery Supported
Disaster Recovery Supported
Virtual Machine Supported
Virtualization Supported

Business Continuity Features

Backup Log Not Supported
Backup Scheduling Not Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Disaster Recovery Features

Administration Policies Supported
Bare-Metal Recovery Supported
Encryption Supported
Failover Testing Not Supported
Flexible Data Capture Not Supported
Multi-Platform Support Not Supported
Multiple Data Type Support Not Supported
Offline Storage Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Not Supported
Blacklisting/Whitelisting Not Supported
Continuous Monitoring Supported
Malware/Anomaly Detection Supported
Prioritization Not Supported
Remediation Management Supported
Root Cause Analysis Supported

Endpoint Protection Features

Activity Log Not Supported
Antivirus Supported
Application Security Not Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Supported
Web Threat Management Supported
Whitelisting / Blacklisting Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Security Features

Anti Spam Supported
Anti Virus Supported
Email Attachment Protection Supported
Event Tracking Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
IP Protection Not Supported
Spyware Removal Supported
Two-Factor Authentication Supported
Vulnerability Scanning Not Supported
Web Threat Management Supported
Web Traffic Reporting Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
Threat Response Not Supported
VPN Not Supported
Vulnerability Scanning Not Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Not Supported
Multi Monitor Support Not Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Not Supported

Disaster Recovery Features

Administration Policies Supported
Bare-Metal Recovery Supported
Encryption Not Supported
Failover Testing Supported
Flexible Data Capture Supported
Multi-Platform Support Supported
Multiple Data Type Support Supported
Offline Storage Supported

Data Recovery Features

Web Access / Restoration Not Supported
Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Not Supported
Incremental Backup Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported

Virtual Machine Features

Backup Management Supported
Graphical User Interface Supported
Remote Control Not Supported
VDI Not Supported
Virtual Machine Encryption Supported
Virtual Machine Migration Supported
Virtual Machine Monitoring Not Supported
Virtual Server Not Supported

Virtualization Features

Archiving & Retention Supported
Capacity Monitoring Not Supported
Data Mobility Supported
Desktop Virtualization Supported
Disaster Recovery Supported
Namespace Management Not Supported
Performance Management Not Supported
Version Control Not Supported
Virtual Machine Monitoring Supported

Integrations

Bitdefender GravityZone Supported
ConnectWise Automate Not Supported
Dell EMC Avamar Supported
Netdata Not Supported
ScalePad Supported

Integrations

Bitdefender GravityZone Not Supported
ConnectWise Automate Supported
Dell EMC Avamar Not Supported
Netdata Supported
ScalePad Not Supported
Claim RG System and update features and information
Claim RG System and update features and information
Claim Hornetsecurity VM Backup and update features and information
Claim Hornetsecurity VM Backup and update features and information