QwikDial

QwikDial

DAKCS
SmartDial

SmartDial

Enghouse Interactive
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About

QwikDial by DAKCS is an all-in-one predictive dialing software for Collections and Accounts Receivable Recovery companies. QwikDial lets agencies of all sizes create campaigns, record calls, generate reports, process payments, and more. The solution is automatically integrated into DAKCS' Beyond ARM (Accounts Receivable Management) product and can also be used alongside existing ARM systems for collecting debts of any type.

About

Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. Six Reasons to Use SmartDial from Enghouse Interactive. Engineered to work natively with Enghouse Interactive Contact Center solutions. Seamlessly integrates with other Contact Center platforms as well. Intelligently blends Outbound call flows with Inbound flows to optimize Agent productivity. Easily satisfies national, regional and local regulations (i.e. TCPA, FDCPA, DNC). Benefit from unparalleled operational flexibility; across multiple campaigns or timezones. Available via Cloud, On-Premise, or Hybrid deployment. Ensures adherence to all regulatory requirements (local, state and federal), across multiple deployment points, time zones and campaigns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Focused on the accounts receivable management and collections markets.

Audience

Companies of all sizes interested in a powerful outbound dialer

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0.06/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DAKCS
Founded: 1980
United States
www.dakcs.com

Company Information

Enghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/SmartDial

Alternatives

Voicent Predictive Dialer

Voicent Predictive Dialer

Voicent Communications

Alternatives

SpitFire

SpitFire

OPC Marketing
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
BatchDialer

BatchDialer

BatchService
Voiptime Contact Center

Voiptime Contact Center

Voiptime Cloud
PIMS Dialer

PIMS Dialer

Pimsware

Categories

Banking Supported
Predictive Dialer Supported

Categories

Debt Collection Supported
Predictive Dialer Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Banking Features

ATM Management Not Supported
Compliance Tracking Supported
Corporate Banking Supported
Credit Card Management Not Supported
Credit Union Supported
Investment Banking Supported
Multi-Branch Not Supported
Online Banking Supported
Private Banking Not Supported
Retail Banking Not Supported
Risk Management Not Supported
Securities Management Not Supported
Transaction Monitoring Not Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Debt Collection Features

Agency Management Not Supported
Auto Dialer Supported
Automated Notices Not Supported
Callback Scheduling Supported
Client Management Not Supported
Commission Management Not Supported
Compliance Management Not Supported
Contact Management Not Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Not Supported

Integrations

No info available.

Integrations

No info available.
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Claim QwikDial and update features and information
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