Queue-itQueue-it ApS
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Related Products
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About
Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting critical infrastructure—without over-scaling or re-architecting their stack.
Supporting 36 billion visitors annually across websites and mobile apps, Queue-it helps governments, retailers, and ticketing companies deliver reliable, fair, and transparent online experiences when traffic surges. Teams get flexible, granular control over traffic flow to protect an entire site or app, specific landing pages, or key bottlenecks like login, “add to cart,” checkout, payment gateways, and API calls.
Key features include Bot Detection and Mitigation, detailed traffic analytics, and fully branded virtual waiting rooms designed for both scheduled events and 24/7 protection—plus exclusive access mechanisms and wait-experience features that keep visitors informed and engaged.
Founded in 2010, Queue-it h
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About
WaitQ is a user-friendly cloud-based queue management platform that elevates the waiting experience and helps businesses lose fewer customers to long waits and no-shows.
In addition to waitlists, it handles appointments and RSVP guest lists too, so businesses can manage the entire customer flow, whether walk-ins or bookings, from a single platform.
Customers check-in or book an appointment on a branded public page, on their own phone or at a kiosk, and see their live status on a virtual waiting room, with no app download or account needed to join. Notifications go out via push, SMS, WhatsApp, or email the moment it's their turn, so customers can step away from a crowded entrance and wait wherever suits them. Floorplans and table management are also available for restaurants.
Analytics track wait times, queue patterns, and no-show rates over time, and the platform supports custom branding across every touchpoint, without app downloads or specific hardware to buy or maintain.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Queue-it's virtual waiting room gives your team the power to manage load and protect your critical infrastructure—without over-scaling or re-architecting your stack.
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Audience
Restaurants, retail shops, hotels, salons, barbershops, clinics and other busy physical businesses.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingPricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$27/month
Starter is for single-location businesses looking to optimize their operation. Grow (starting at $49) is for busier businesses that need more capacity. Business ($119) is for larger, multi-location operators.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationQueue-it ApS
Founded: 2010
Denmark
queue-it.com
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Company InformationWaitQ
Founded: 2026
Portugal
waitq.app/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Load Balancing Features
Authentication
Supported
Automatic Configuration
Not Supported
Content Caching
Not Supported
Content Routing
Supported
Data Compression
Not Supported
Health Monitoring
Not Supported
Predefined Protocols
Not Supported
Redundancy Checking
Not Supported
Reverse Proxy
Not Supported
Schedulers
Not Supported
SSL Offload
Not Supported
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Supported
Contactless
Supported
Customer Surveys
Not Supported
Dashboard
Supported
For Banks
Not Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
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Integrations
Android
Supported
Apple iOS
Supported
Akamai
Supported
Amazon CloudFront
Supported
Apache Cordova
Supported
AspDotNetStorefront
Supported
Cloudflare Workers
Supported
F5 BIG-IP
Supported
Fastly
Supported
Java
Supported
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Integrations
Android
Supported
Apple iOS
Supported
Akamai
Not Supported
Amazon CloudFront
Not Supported
Apache Cordova
Not Supported
AspDotNetStorefront
Not Supported
Cloudflare Workers
Not Supported
F5 BIG-IP
Not Supported
Fastly
Not Supported
Java
Not Supported
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